I

Idex

Local low-carbon heating, cooling, energy services

Assistant d’exploitation

Administrative SupportUpdated on Nov 15
Full-timePulnoy, FranceIn-person

About the Job

Requirements

  • At least 3 years of experience in administrative assistance and/or the energy sector.
  • A diploma in management, support for managerial action, administrative services, or an equivalent qualification.
  • Knowledge and proficiency in Google Workspace.
  • Ability to independently and flexibly handle varied administrative tasks.

Responsibilities

  • Plan and manage the technicians’ intervention portfolio by organizing schedules according to priorities and requests.
  • Handle incoming calls from tenant customers through the internal customer relations center and schedule appointments according to their availability and geographic sector.
  • Track and manage customer requests, communicating with customers to resolve claims related to plumbing, heating, electricity, and carpentry.
  • Record and track quotations, transmit them to customers—particularly landlords—and follow up on their processing.
  • Handle administrative tasks including purchase orders, invoices, operating reports, and updating internal files.
  • Provide administrative support by responding to calls and emails, organizing operations meetings, and handling daily secretarial work.
  • Update required information, track technicians’ timesheets, and manage the scheduling of medical visits.

About the Company

Idex

Local low-carbon heating, cooling, energy services

Idex provides heating, cooling, and low-carbon energy services to homes, businesses, and industrial facilities. It operates local energy networks and manages energy supply, efficiency, and carbon reduction. The company earns revenue from service contracts, selling energy, and implementing systems like Kocliko, which sets heating costs based on individual residential configurations. Idex differentiates itself by focusing on local, low-carbon energy solutions, managing entire energy systems, and prioritizing renewable and recovered energy sources to increase self-reliance. Its goal is to help customers lower energy use and emissions while improving energy security and moving toward carbon neutrality.

Company size
1,001-5,000
Company stage
Acquired
Total funding
$220M
Headquarters
Boulogne-Billancourt, France
Founded
1963

Recently Posted Jobs

Explore more opportunities at Idex

See more jobs