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exacare ai

AI-powered CRM for senior living

Content Marketer

Marketing Generalist & ManagementUpdated on Nov 12
Full-timeIn-person

About the Job

Requirements

  • At least 4 years of professional writing experience, ideally in B2B SaaS, health tech and AI, or another fast-moving technology environment.
  • Write clean, specific, plain-language content and adapt tone across formats while maintaining clarity.
  • Provide a portfolio demonstrating experience in multiple formats, such as customer stories, thought leadership, product content, and web copy.
  • Interview effectively by asking follow-up questions, listening for specific details, and eliciting strong quotes.
  • Exercise editorial judgment, identify what content needs, remove unnecessary material, and give and receive edits constructively.
  • Verify numbers, cite sources, and avoid unsupported claims.
  • Produce high-quality work at volume, meet deadlines, and manage several projects simultaneously.
  • Use AI tools and workflows to improve research, drafting, and editing speed without sacrificing quality or accuracy.

Responsibilities

  • Write blog posts, customer stories, emails, event and webinar copy, award and speaking opportunity applications, social media posts, ad copy, website pages, reports, and guides, taking work from outline to final draft with minimal guidance.
  • Conduct customer and internal interviews and shape the relevant details into structured stories with meaningful quotes.
  • Help turn research data into compelling, relevant, useful reports and guides that can be repurposed.
  • Follow and help evolve the style guide to maintain a consistent company voice across published content.
  • Collaborate with sales, customer success, product, and leadership to verify details and revise quickly in response to feedback from multiple reviewers.
  • Experiment with AI-native workflows that improve research, drafting, and editing speed while preserving quality and accuracy.

Desired Qualifications

  • Experience writing for healthcare, senior living, or post-acute care audiences.
  • Interest in the technical side of AI.
  • A healthcare background.
  • Formal education or professional experience in journalism.
  • Understanding of and experience managing SEO and answer engine optimization.
  • Experience writing video scripts and talk tracks.
  • Comfort with early-stage uncertainty and rapid change.

About the Company

exacare ai

AI-powered CRM for senior living

ExaCare provides a subscription-based AI-powered CRM platform for senior living communities, including assisted living, independent living, and memory care facilities, to boost occupancy and streamline operations. The product blends CRM with AI automation to handle marketing, lead nurturing, care plan generation, billing, and compliance, all delivered as a SaaS. It stands out by focusing specifically on the senior living sector and offering an integrated solution that covers marketing, enrollment, resident care planning, billing, and regulatory needs in one platform, with AI for marketing optimization and talent engagement. Its goal is to help communities run more efficiently, reduce administrative work, and improve resident care by enabling better marketing, sales execution, and compliant operations.

Company size
51-200
Company stage
Series A
Total funding
$37.5M
Headquarters
New York City, New York
Founded
2022

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