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Farmers Insurance

Multiline insurer of auto and home

Field Property Claims Adjuster: Philadelphia - PA

Claims AdjudicationUpdated on Nov 14
Full-timePhiladelphia, PA, USA$29.61 /hr

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Customer service experience is required; retail experience is preferred.
  • Strong oral and written communication skills are required.
  • Computer literacy in Microsoft Word, Excel, and Outlook is required.
  • Proficiency with smartphones and applications is required.
  • Willingness to learn insurance policies, property damage assessment, and how coverage applies to a loss is required.
  • A valid driver's license and bondability are required; final candidates are subject to a motor vehicle record background check.
  • Candidates must be able to climb ladders and inspect roofs multiple times per day, work on rooftops, and enter damaged small or confined spaces such as attics and crawlspaces.
  • Candidates must achieve a minimum passing score on all claims training exams.
  • Candidates must be able to perform physical actions including bending, kneeling, pulling, pushing, sorting, carrying up to 50 pounds, climbing, reaching, standing, walking, seeing, speaking, reading, writing, and key entry.
  • Candidates must speak, read, and write English.

Responsibilities

  • Conduct virtual and on-site investigations by visiting policyholders’ residences to assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements.
  • Use claims-handling software, a company car, and a laptop to assess claims-related damage and write estimates in a paperless environment.
  • Evaluate and report potential subrogation opportunities.
  • Report incidents involving theft, fraud, or arson to appropriate state and industry agencies.
  • Perform duties independently, with work directly impacting management outcomes.
  • Represent the company in public interactions and maintain a professional demeanor consistent with management standards.
  • Engage with policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties.
  • Negotiate with policyholders to settle claims.
  • Promote safety and comply with safety and ergonomic standards in relevant company manuals.
  • Participate in one to three catastrophe deployments annually; deployments may require travel away from home for a specified period, usually 23 days.
  • Perform additional duties as assigned.

Desired Qualifications

  • Construction or insurance experience is highly desirable.

About the Company

Farmers Insurance

Multiline insurer of auto and home

Farmers Insurance Group offers auto, home, life, and business insurance plus related financial services across all 50 states. Policies are underwritten and supported by risk management and claims handling, with sales through a mix of exclusive and independent agents who focus on long-term relationships. It stands out by combining nationwide coverage with a multiline product lineup and an emphasis on ongoing service and cross-selling rather than one-off transactions. Its goal is to protect customers’ assets and finances with reliable coverage while growing its business through lasting relationships.

Company size
10,001+
Company stage
Debt Financing
Total funding
$300M
Headquarters
Los Angeles, CA
Founded
1928

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