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Tailscale

Connects devices through encrypted private networks

Head of Communications

PR & CommunicationsConfirmed live in the last 24 hours
Full-timeRemote in CanadaCA$254.6k - CA$317.6k

About the Job

Requirements

  • At least 10 years of experience in public relations, product communications, or corporate communications, ideally within high-growth B2B technology companies.
  • A proven track record of securing meaningful earned media coverage and building strong relationships with influential journalists.
  • Deep product communications expertise and the ability to translate complex technical products into clear, compelling stories.
  • Experience hiring, managing, and developing communications professionals and overseeing agency partners.
  • Exceptional writing, storytelling, and editorial judgment across external, executive, and internal communications.
  • Experience advising senior executives and navigating high-stakes or sensitive communications situations.
  • Strong strategic judgment and operational discipline, with the ability to prioritize, build scalable processes, and measure impact.
  • Curiosity about and openness to leveraging AI to support operations and execution without replacing human taste and judgment.
  • A hands-on, creative, and accountable approach, with the ability to thrive in ambiguity, move quickly, and build from the ground up.

Responsibilities

  • Develop and execute Tailscale's global communications strategy to strengthen brand awareness, reputation, and market leadership.
  • Lead product and technology communications by translating complex innovations, product launches, and customer stories into compelling narratives that earn meaningful media coverage.
  • Sustain product storytelling between launches through independent reviews, technical publications, comparisons, creators, third-party validation, and potentially research-led public relations.
  • Build relationships with top-tier business, technology, cybersecurity, and AI journalists, driving proactive media opportunities and increasing Tailscale's share of voice.
  • Expand Tailscale's presence across emerging media channels, including influential podcasts, newsletters, creators, and technical communities.
  • Own corporate communications for major company milestones, strategic partnerships, funding announcements, and other business developments.
  • Build and scale international communications programs, including regional media relations and agency partnerships.
  • Develop executive communications and thought leadership programs for the leadership team outside the CEO, including speaking opportunities, media engagements, and executive social presence.
  • Coordinate company narratives, major announcements, and executive engagement with the dedicated CEO and policy communications lead, building executive communications campaigns aligned with the overall company narrative.
  • Oversee internal communications in partnership with People and executive leadership, including company-wide messaging, all-hands, organizational changes, and employee engagement communications.
  • Lead crisis communications by establishing response plans and partnering with Legal, Security, Engineering, and leadership to protect customer trust and company reputation, and improve processes over time.
  • Own Tailscale's awards and recognition strategy by identifying and securing high-value industry and company accolades.
  • Hire, manage, and develop a high-performing communications team, initially likely two people, with potential to grow as the company scales.
  • Oversee external agencies, communications processes, and performance measurement.
  • Partner with the dedicated CEO and policy communications individual contributor to maintain consistent narratives and support broader policy communications initiatives.

Desired Qualifications

  • Experience in networking, cybersecurity, infrastructure, developer tools, or AI.
  • Experience scaling communications at a high-growth, global technology company.
  • Experience supporting fundraising, acquisitions, pre-IPO communications, or a company through an IPO.
  • Experience collaborating with teams supporting analyst relations, public policy, or major industry research initiatives.

About the Company

Tailscale

Connects devices through encrypted private networks

Tailscale connects people, servers, and applications through encrypted private networks, giving businesses and individuals access to resources across clouds and physical locations. Its software uses WireGuard to encrypt traffic and connects devices directly where network conditions allow, with encrypted relay paths for harder connections. Administrators use identity services and access policies to manage who reaches each resource, without exposing every system to the public internet. The company sells business subscriptions priced by seats, with additional controls for larger teams and a free plan for personal use. Founded in 2019, Tailscale is headquartered in Toronto, Ontario, Canada.

Company size
201-500
Company stage
Series C
Total funding
$275M
Headquarters
Toronto, Canada
Founded
2019

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