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AXA

Global insurer offering life, property, casualty

Kundenbetreuer:in Leistungen Berufliche Vorsorge und Stellvertretung der Teamleiterin

Claims AdjudicationConfirmed live in the last 24 hours
Full-timeWinterthur, SwitzerlandNo salary listed

About the Job

Requirements

  • Communicate orally and in writing in customer-oriented ways, with assured German and fluent French or Italian.
  • Bring initial experience in a coordinating or leadership-adjacent role, or interest in developing in that direction.
  • Have professional experience in the benefits area of social insurance or several years of occupational pension experience as an additional qualification.
  • Demonstrate empathy, resilience, commitment and willingness to work in a fast-paced environment.

Responsibilities

  • Independently and purposefully process occupational pension disability-benefit cases.
  • Review benefit entitlements in accordance with legal, medical and regulatory requirements.
  • Determine benefits due and handle their technical processing in the systems.
  • Administer and review ongoing pensions, and transfer or take over contracts and disability cases with other pension institutions.
  • Communicate in writing and by telephone with internal and external customers, including insured persons, employers, legal representatives and authorities.
  • Contribute actively to continuous process improvement.
  • Support the team lead in organizing the team as deputy.
  • Represent the team lead during absences and coordinate daily workflows.
  • Contribute to the development of team goals and processes and participate in leadership topics.

About the Company

AXA

Global insurer offering life, property, casualty

AXA is a global insurer and asset manager that provides life, health, and property and casualty insurance, as well as related financial services. Its products work by customers paying insurance premiums in exchange for coverage against risks; AXA pools risk across many policyholders, prices premiums based on risk, and pays claims when events occur, while also offering investment and retirement products through its asset management arm. The company has grown through large acquisitions, giving it a wide geographic footprint and a diverse mix of personal, commercial, and specialty insurance offerings. This scale and breadth set AXA apart from many competitors, alongside a long history of strategic mergers that expanded its reach to customers around the world. AXA’s goal is to be a leading global insurer and asset manager, delivering financial protection and long-term value to customers and stakeholders.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1816

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