Full-Time

New Store Opening

Posted on 11/21/2024

Reformation

Reformation

501-1,000 employees

Sustainable fashion brand offering eco-friendly clothing

Consumer Goods

Entry

Palo Alto, CA, USA

Location is at Stanford Shopping Center - Palo Alto, CA.

Category
Customer Success Management
Sales & Account Management
Required Skills
Customer Service
Requirements
  • Passion for retail and delivering exceptional customer service
  • Dynamic and enthusiastic personality
  • Ability to work in a team environment
  • Interest in sustainability and innovative practices
Responsibilities
  • Engage with customers to provide exceptional service
  • Assist in the daily operations of the store
  • Support the team in achieving sales goals
  • Contribute to a positive and inclusive store culture

Reformation focuses on sustainable fashion by offering eco-friendly clothing options in a market known for its environmental impact. The company provides a range of stylish clothing items, including jeans, dresses, and wedding attire, while also releasing seasonal collections to align with fashion trends. Reformation operates both online and in physical retail stores, ensuring a seamless shopping experience without extra charges at checkout. By using a direct-to-consumer sales model, Reformation maintains control over its brand and reduces costs, allowing for competitive pricing. The company promotes sustainability through initiatives like encouraging customers to recycle their clothing in exchange for store credit, fostering customer loyalty. The goal of Reformation is to clean up the fashion industry by making sustainable choices accessible and appealing to eco-conscious consumers.

Company Stage

Acquired

Total Funding

$36M

Headquarters

Vernon, California

Founded

2009

Growth & Insights
Headcount

6 month growth

112%

1 year growth

112%

2 year growth

112%
Simplify Jobs

Simplify's Take

What believers are saying

  • Reformation's collaborations with high-profile partners like The New York City Ballet and Veja boost brand visibility and appeal.
  • The company's focus on digital transformation and technology integration positions it well for future growth and scalability.
  • Reformation's strong brand identity and commitment to sustainability attract a loyal customer base, fostering long-term customer relationships.

What critics are saying

  • The highly competitive fashion market requires constant innovation to stay ahead, posing a challenge for Reformation.
  • Dependence on the eco-conscious consumer segment may limit market reach and growth potential.

What makes Reformation unique

  • Reformation's unwavering commitment to sustainability sets it apart in the fashion industry, which is notorious for its environmental impact.
  • The direct-to-consumer model allows Reformation to maintain control over its brand and customer experience, unlike competitors who rely on intermediaries.
  • Innovative use of technology, such as the implementation of Centric PLM and interactive digital displays in stores, enhances operational efficiency and customer engagement.

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