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DaVita

Provides dialysis and comprehensive kidney care

Operations Supervisor

Business OperationsPosted on Nov 13
Full-timeGeorgia, USA$57.8k - $76k /yr

About the Job

Requirements

  • A high school diploma is required.
  • At least 2 years of supervisory experience leading a team is required.
  • Intermediate computer skills and proficiency in Microsoft Word, Excel, PowerPoint, and Outlook are required.
  • The role requires the ability to handle and maintain confidential information and issues using sound discretion and judgment.
  • The role requires understanding basic wage and hour laws, as well as federal, state, and local laws and regulations.

Responsibilities

  • Directly supervise a team of Care Coordinators and their day-to-day operations.
  • Provide leadership, onboarding, training, coaching, and development to direct reports.
  • Create and foster a positive, fulfilling work environment.
  • Provide the regional team of Care Coordinators with regular direct support and encourage their professional growth.
  • Communicate job expectations and parameters to direct reports to ensure quality patient care.
  • Manage teammate employment activity, including hiring, promotions, job performance, disciplinary actions, and termination.
  • Organize, monitor, evaluate, and manage team and individual workflow to ensure metrics are met.
  • Partner with People Services regarding employee relations issues in a timely and appropriate manner.
  • Facilitate teammate development through coaching, mentoring, and training.
  • Complete teammate evaluations and establish quarterly and annual goals.
  • Collaborate with direct reports and upper management to create and implement professional development goals.
  • Learn, understand, and follow teammate guidelines, employment policies, and department and company procedures.
  • Create informational decks and spreadsheets; lead team meetings and present to upper management as necessary.
  • Hold recurring one-to-one meetings with direct reports.
  • Maintain strict confidentiality and integrity of medical and operations records, and comply with data collection and auditing activities.
  • Review and approve time for non-exempt direct reports.
  • Track overtime, attendance, and paid time off.
  • Conduct formal ad hoc training.
  • Lead a remote team from a home office and travel monthly to engage with teammates and providers across the Ohio, Kentucky, and western Pennsylvania markets.

Desired Qualifications

  • A bachelor's degree is preferred.

About the Company

DaVita

Provides dialysis and comprehensive kidney care

DaVita provides kidney care services, primarily dialysis, for people with chronic kidney disease and end-stage renal disease, and runs integrated care programs with educational resources. Its services are delivered through dialysis centers, with treatment guided by patient-centered care and tracked using clinical metrics to monitor outcomes; it also offers Kidney Smart classes and risk quizzes to help patients manage kidney health. The company differentiates itself by focusing on value-based, holistic and equitable care across a network, coordinating services to improve results while controlling costs. Its goal is to improve patient outcomes, reduce healthcare costs, and build a robust, equitable kidney-care community.

Company size
10,001+
Company stage
IPO
Headquarters
Denver, CO
Founded
1979

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