Operations Recruiter

About Mercor

Mercor’s mission is to organize human intelligence for the AI economy. We build the infrastructure that enables frontier AI labs and enterprises to train, evaluate, and improve AI on real-world professional work. More than five million experts have joined our network, and we pay out over $5 million daily for their knowledge and expertise.

We built our training and evaluation infrastructure alongside the world’s leading AI labs. Now, we’re bringing those capabilities to enterprises across industries, enabling them to train, evaluate, and improve AI using their own expertise and standards. Our APEX benchmarks measure how AI performs on economically valuable work, while our enterprise evaluations and post-training capabilities turn those insights into measurable improvements across real-world workflows.

Our work sits at the intersection of frontier AI, human expertise, and real-world application. We’re solving problems few companies have encountered, with the opportunity to influence what the world’s most advanced AI systems become capable of doing. We’re looking for people who bring different perspectives, take ownership, exercise sound judgment, and hold themselves to an exceptionally high standard. You’ll have the opportunity to do consequential work alongside talented colleagues who challenge one another, collaborate openly, and share a commitment to excellence.

Mercor is profitable and recently raised a $750 million Series D at a $20 billion valuation. We work in person five days a week in San Francisco, New York, and London.

About the Role

As an Ops Recruiter at Mercor, you’ll own full-cycle hiring for critical roles across a variety of organizations, with a particular focus on our Delivery org. You will partner directly with General Managers and Account Leads to find high performing operators that will partner directly with the leading AI Labs in the world, playing an instrumental role in scaling one of the fastest-growing companies in the world. This is a true 0→1 motion, with an opportunity to lay the foundation for the future of recruiting at Mercor.

What You’ll Do

• Own full-cycle recruiting (sourcing → close) across a variety of organizations (such as marketing, finance, people ops, with a prominent focus on operations)

• Partner with b to map out needs and implement continual process improvements

• Build top-of-funnel using creative outbound, talent intelligence, and Mercor’s own product (structured screens, automated work samples, and calibrated rubrics)

• Coach hiring managers and interviewers on structured interviewing, leveling, and decision hygiene

• Operationalize hiring systems: track and optimize key funnel metrics (pass-through rates, time-in-stage, source yield)

• Champion speed and quality: drive SLAs for same-day debriefs, fast offers, and strong candidate experience

• Build brand: campaigns, referrals, and events that attract top engineers and operators

• Represent Mercor externally, you’ll be a face of the brand for an exceptionally competitive talent market

• Collaborate on dashboards, metrics, and process automation within Ashby and other recruiting systems

• Refinement of technical recruiting motion as the Ops org shifts to hire more frequently from technical backgrounds

What We’re Looking For

• Experience with full-cycle recruiting across IC and leadership roles

• Proven ability to build and scale hiring systems, identify key metrics, and make data-driven decisions

• High quality, outcome-oriented approach; Mercor is in hypergrowth, and hiring is viewed as a key strategic driver of that growth

• Strong communication skills; able to work efficiently with General Managers, Account Leads, and internal leadership

• Familiarity with a range of roles, emphasis on GTM, Strategy, Operations, ideally with some mastery of technical roles such as SWEs or FDEs

• Confident representing the Mercor brand to top candidates

• Familiarity with Ashby or ability to quickly adopt new tools and systems

Nice to Haves

• Experience as a founding recruiter or early-stage startup builder

• Interest in the human data / AGI space

• Technical recruiting expertise - Mercor's business is trending in an increasingly technical perspective over time, and we are hiring a greater percentage of technical professionals into client facing operator roles

Ideal Qualities

• Agility / Adaptability - ability to move fast, pivot with business shifts, and maintain best-in-class outcomes

• Operational Rigor - ability to bring order to an unstructured environment

• Growth Mindset - You don’t need to be an expert on AI, but you do need to have a strong desire to learn and continue learning in a rapidly evolving, frontier industry

• Commitment to the Outcome - Ownership mentality; will hold themselves accountable to an extremely high standard of work

• Love for the Craft - we are building a zero to one motion; this hire will bring a low ego attitude to the table with a genuine love for building a best-in-class talent acquisition motion

Benefits

• $15K relocation bonus (for moving to the Bay Area)

• $10K housing bonus (if you live within 0.5 miles of our office)

• $1.5K monthly stipend for meals

• Free Equinox membership

• $200 monthly laundry reimbursement

• $200 monthly personal wellness reimbursement

• Health, Dental, Vision insurance

• 401(k) with company match

Mercor is an Equal Opportunity Employer and is committed to providing equal opportunity to all employees and applicants. Mercor does not discriminate based on actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by California or local law, genetic information, or any other characteristic protected by applicable federal, California, or local laws and ordinances. Further, Mercor prohibits discrimination, harassment, and retaliation based on any combination of protected characteristics. This Policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, discipline, termination, and all other privileges, terms, and conditions of employment. This Policy and the law prohibit employment discrimination against any employee or applicant based on any legally protected status.