All Accor

Global hotel management, franchising, loyalty program

Server Assistant - Pool & Beach

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours

Full-timeMiami Beach, FL, USANo salary listedIn-person

About the Job

Requirements

Ability to work in a fast-paced environment, carry multiple items, and stay organized during busy service.
Ability to monitor guest satisfaction, respond to requests, and handle basic complaints or issues professionally.
Ability to maintain cleanliness and organization of service areas, including clearing dishes and wiping or disinfecting tables.
Ability to set up, restock, and break down service stations, including napkins, menus, condiments, and service supplies.
Ability to multitask in a fast-paced outdoor environment and work well in a team.
Physical ability to carry trays, walk on sand and wet surfaces, and lift approximately 20–25 pounds as needed.
Flexible availability including weekends, holidays, and peak seasons or resort high periods.

Responsibilities

Clear and reset tables by removing used plates, glassware, and utensils, then wiping and resetting them with clean tableware and condiments.
Run food and beverages from the kitchen or bar to guests’ tables, ensuring items go to the correct guests.
Refill water and other non-alcoholic beverages and assist with bread or complimentary items as directed by the server.
Greet guests warmly when appropriate and respond to simple requests such as extra napkins, cutlery, or condiments.
Alert the server or a supervisor promptly if guests express complaints or special concerns.
Keep server stations stocked with plates, glassware, cutlery, napkins, and other service items.
Assist with general cleaning tasks such as polishing glassware and silverware, removing trash, and following opening and closing side-work checklists.
Perform related tasks as needed to provide guest service.

Job Description

OB OVERVIEW

Under the general guidance of the Outlet General Manager, the Server Assistant is responsible for supporting Head Servers and Servers by keeping the dining area clean , stocked and running smoothly, so guests .

YOUR KEY RESPONSIBILITIES

Clear and reset tables by removing used plates, glassware, and utensils, then wiping and re‑setting with clean tableware and condiments.
Run food and beverages from the kitchen or bar to guests’ tables, ensuring items go to the correct guests.
Refill water and other non-alcoholic beverages and assist with bread or complimentary items as directed by the server.
Guest support
Greet guests warmly when appropriate and respond to simple requests, such as extra napkins, cutlery, or condiments.
Alert the server or a supervisor promptly if guests express complaints or special concerns.
Station and cleanliness duties
Keep server stations stocked with plates, glassware, cutlery, napkins, and other service items to support fast, efficient service.
Assist with general cleaning tasks such as polishing glassware and silverware, removing trash, and following opening/closing side work checklists.

Qualifications

Skills and requirements

Ability to work in a fast-paced environment, carry multiple items, and stay organized during busy service.
Good communication and teamwork skills, with a professional, guest-focused attitude
Monitor guest satisfaction, respond to requests, and handle basic complaints or issues professionally.
Maintain cleanliness and organization of service areas, including clearing dishes, wiping/disinfecting tables.
Set up, restock, and break down service stations, including napkins, menus, condiments, and service supplies.
Strong customer service and communication skills with a friendly and professional demeanor.
Ability to multitask in a fast-paced outdoor environment and work well in a team.
Physically able to carry trays, walk on sand and wet surfaces, and lift around 20–25 lbs as needed.

Requires flexible availability including weekends, holidays, and peak seasons or resort high periods.

We recognize we are in the hospitality industry and that may require us to provide lateral service.
We will on occasion call for each individual on the team to perform various related tasks as needed in the spirit of providing exceptional guest service.

Additional Information

All your information will be kept confidential according to EEO guidelines.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size: 10,001+
Company stage: IPO
Headquarters: Issy-les-Moulineaux, France
Founded: 1967

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