Full-Time
Key Account Manager
EDC Retail
Paytm Payments Services
51-200 employees
B2B payment gateway for enterprises
No salary listed
Pune, Maharashtra, India
In Person
Bachelor's
 Sales & Account Management (1) |
|---|
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- Candidates should be able to articulate complex solutions to novice customers.
- Candidates should have good sales and negotiation skills and an interest in financial products and markets.
- Candidates should understand the local geography.
- Engage with premium merchants by tracking portfolios, communicating with merchants, and ensuring service delivery for assigned merchants in assigned areas.
- Meet sales targets for payment solutions including QR codes, electronic data capture/card swipe machines, point-of-sale software, insurance, and other financial products, while ensuring product penetration and revenue growth.
- Enable the new business line, promote the brand in the marketplace, track merchant grievances, and ensure their timely resolution.
- Plan and execute day-to-day activities with the team and review the team's deliverables.
- Gather consistent market feedback on existing offerings and insights into the competition.
- Deploy products and articulate their benefits and best practices at client locations, ensuring customer satisfaction that leads to higher sales conversions and retention.
- Graduation or post-graduation is preferred.
- Fintech experience or field experience is preferred.
Paytm Payments Services Limited (PPSL) serves as the business-to-business arm of One97 Communications. It provides digital payment infrastructure for online brands, startups, and merchants in India by offering a payment gateway that accepts debit/credit cards, UPI, net banking, and the Paytm wallet. Its product suite includes customizable checkout options for merchant websites and apps, e-commerce plugins, recurring subscription payments, and payment links sent via SMS or email. Revenue comes mainly from transaction fees charged to merchants for processing payments. PPSL differentiates itself through its use of the Paytm technology backbone, scale in the Indian digital payments ecosystem, and a focus on merchant-focused tools and enterprise-grade payment solutions. Its goal is to help businesses of all sizes accept digital payments quickly and reliably, enabling smoother online transactions and contributing to the growth of India's digital economy.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
N/A
Founded
N/A
Get referred to Paytm Payments Services
See people who can refer or advise you
Simplify's Take
What believers are saying
- Paytm reported 1.30 crore merchant device subscriptions and ₹5.39 lakh crore GMV in Q1 FY26.
- Paytm Payment Gateway’s August 4, 2026 site highlights 200+ countries and instant refunds.
- Q1 FY26 payment services revenue rose 28% year over year, showing momentum.
What critics are saying
- Paytm Payments Bank entered Delhi High Court winding-up on July 28, 2026.
- Cashfree’s July 21, 2026 zero-fee offer pressures PPSL’s merchant acquisition economics.
- RBI scrutiny around the Paytm brand can trigger merchant defection during 2026 renewals.
What makes Paytm Payments Services unique
- PPSL won RBI payment-aggregator authorisation on November 26, 2025.
- It bundles merchant payments, subscriptions, refunds, settlements, and reconciliation in one gateway.
- The August 10, 2026 Claude MCP integration gives merchants AI-driven payment ops.
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Benefits
Performance Bonus
Company News
Paytm Payment Gateway integrates with Anthropic's Claude: What businesses can do with AI prompts. Paytm Payment Gateway integrated with Anthropic's Claude via Model Context Protocol, enabling merchants to use AI prompts for transaction, refund, and settlement info. By Anshul August 10, 2026, 2:39:36 PM IST (Updated) Paytm Payment Gateway has integrated with Anthropic's Claude through the Model Context Protocol (MCP), allowing merchants to use AI prompts to access information on transactions, refunds, settlements and other payment-related activities. The integration, announced by Paytm Payments Services Limited (PPSL), allows authorised merchants to connect their Paytm Payment Gateway accounts with Claude. Businesses can then use prompts to look up transaction details, check refund status, review settlements and access reconciliation information, among other data. MCP is a standard that allows AI applications to connect with external tools and services. In Paytm's case, it enables Claude to interact with the payment gateway's APIs, subject to merchant authentication and permissions. The move could reduce the need for businesses to switch between payment dashboards, reports and separate API calls for routine information checks. Finance and operations teams, for instance, could use conversational prompts to check collections or settlement status, while developers could incorporate payment information into AI-based workflows. Paytm said the integration provides access only through authorised permissions. Payment execution, refunds and settlements continue to be processed through the payment gateway's existing infrastructure and merchant-controlled processes. The integration comes as payment companies and businesses explore ways to connect generative AI with operational systems. Access to transaction and settlement data through AI interfaces could make routine queries easier, but also increases the importance of authentication and access controls when financial information is involved. Paytm Payments Services is a wholly owned subsidiary of One97 Communications, the parent company of Paytm.