C

Certified Group

Laboratory testing, regulatory consulting, certification services

Laboratory Services Supervisor

Inspection & TestConfirmed live in the last 24 hours
Full-timeGreen Bay, WI, USANo salary listed

About the Job

Requirements

  • A bachelor's degree in Microbiology or the biological sciences is required.
  • A minimum of 3 years of experience leading an hourly workforce in an operations environment is required.
  • Strong understanding of quality and safety standards.
  • Ability to interpret technical and regulatory documents.
  • Excellent written and verbal communication skills.
  • Strong problem-solving and decision-making abilities.
  • Experience working in fast-paced, dynamic environments.
  • Working knowledge of statistical concepts and data interpretation.
  • Ability to apply mathematical concepts such as percentages, ratios, and proportions.
  • Ability to work in laboratory conditions involving chemicals, biological materials, and varying noise levels; use personal protective equipment; stand, walk, and perform repetitive tasks for extended periods; and occasionally lift up to 50 pounds.
  • Availability for a second-shift schedule, either Tuesday through Saturday or Sunday through Thursday, with nights and weekends potentially required based on business needs.

Responsibilities

  • Ensure adherence to standard operating procedures, ISO 17025 standards, good laboratory practices, and regulatory requirements.
  • Maintain data integrity, accurate testing, and proper documentation.
  • Coach team members on quality control and laboratory best practices.
  • Prepare the laboratory and staff for internal and external audits.
  • Maintain a clean, organized, and compliant laboratory environment.
  • Promote and enforce a strong culture of safety.
  • Lead daily operational huddles to align priorities, staffing, and workflow.
  • Manage sample tracking, data entry, and reporting through a laboratory information management system.
  • Allocate staffing based on testing volume and priorities.
  • Identify and drive process improvements to increase efficiency and throughput.
  • Maintain performance in a fast-paced, deadline-driven environment.
  • Supervise and develop a team of laboratory technicians.
  • Foster a high-performance, accountable, and engaging team culture.
  • Conduct performance reviews and regular one-on-one coaching conversations.
  • Support employee growth through training and career development.
  • Manage staffing plans, scheduling, and workforce planning.
  • Drive retention through engagement and development initiatives.
  • Ensure timely and accurate reporting of results.
  • Escalate out-of-specification results appropriately.
  • Support resolution of client inquiries and concerns.
  • Maintain professionalism in customer interactions.

Desired Qualifications

  • Experience in commercial laboratory testing or manufacturing, such as food, cosmetics, or tobacco.

About the Company

Certified Group

Laboratory testing, regulatory consulting, certification services

Certified Group provides laboratory testing, regulatory consulting, and certification services for food, cosmetics, dietary supplements, OTC drugs, tobacco, and cannabis in North America. It operates through more than 30 laboratories and brands such as FSNS, Certified Laboratories, EAS Consulting Group, and Labstat International, offering microbiology, chemistry, nicotine, cannabis, and hemp testing, plus FDA/USDA regulatory support and audits. The company combines testing facilities, advisory services, and third‑party certification under one umbrella and grows through acquisitions. Its goal is to help clients ensure product safety and regulatory compliance while expanding its revenue, which is around $300 million annually.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Town of Huntington, New York
Founded
2019

Recently Posted Jobs

Explore more opportunities at Certified Group

See more jobs