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DOT Security

Channel Account Manager - Cybersecurity

Business Development & PartnershipsConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • Proven experience selling cybersecurity, managed IT, or related technical services.
  • Strong relationship-building skills with prospects and channel partners.
  • Experience managing a sales pipeline from prospecting through close.
  • Strong organizational skills to manage multiple concurrent deals, quotes, and partner relationships.
  • Ability to run a deal independently from first contact to signed agreement.
  • Working knowledge of core cybersecurity concepts and terminology, including XDR/EDR, MDR, vulnerability management, and compliance frameworks, sufficient to represent the service portfolio credibly.
  • Ability to work independently and as part of a team.
  • Adaptability when data is incomplete or no precedent exists.
  • Ability to communicate and collaborate clearly, professionally, and concisely using technology, tools, and workspaces.
  • Critical thinking and customer service skills, with interest in cybersecurity.
  • Ability to document and communicate complex technical concepts, incidents, problems, and events.
  • Knowledge of IT assets (applications, data, devices, networks, and users) and related security concepts such as monitoring and hardening.
  • Ability to prepare and deliver reports, plans, and briefings using presentation technology.

Responsibilities

  • Prospect and qualify new direct-sales business opportunities in the upper SMB market.
  • Build, manage, and advance a pipeline of direct and partner-sourced opportunities.
  • Identify, recruit, and onboard channel partners, including managed service providers, value-added resellers, brokers, and other referral sources.
  • Cultivate and grow relationships with existing channel partners to drive recurring referral volume.
  • Build accurate, well-scoped quotes for prospects and partners.
  • Prepare and present proposals to prospects, clients, and partner stakeholders.
  • Coordinate with sales engineering, service delivery, and marketing to support deal progression.
  • Track and manage opportunities and partner activity in the PSA/CRM system.
  • Represent DOT Security at partner and industry events while traveling.
  • Complete work based on priority, follow through as promised, and set expectations.
  • Contribute to and perform new and pre-existing plans, instructions, and procedures.
  • Listen actively, think critically, and comprehend received information.
  • Interpret and understand complex and evolving concepts in a dynamic environment.
  • Maintain awareness of technology advancements and their cybersecurity implications.
  • Understand and present technical concepts to non-technical audiences.

Desired Qualifications

  • A collaborative approach to working across internal teams and external partners.

About the Company

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