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WNS

Global BPM and analytics services provider

Deputy Manager/Group Manager - Operations, Copyright and Licensing

AccountingConfirmed live in the last 24 hours
Full-timeMumbai, Maharashtra, IndiaNo salary listedIn-person

About the Job

Requirements

  • Strong understanding of royalty accounting, audit processes, and contractual compliance.
  • Advanced analytical and problem-solving skills with attention to detail.
  • Excellent communication and negotiation skills for cross-functional collaboration.
  • Ability to manage multiple audits and deadlines in a fast-paced environment.
  • Bachelor’s or Master’s degree in Finance, Accounting, Business Administration, or a related field.

Responsibilities

  • Manage and support royalty audit processes.
  • Coordinate end-to-end royalty audits, from receipt of audit notices through final settlement.
  • Gather, filter, and standardize supporting documents from multiple systems, including EROS, SAP, Vistex, CMS, and DSP reports, for fieldwork and auditor review.
  • Assist in establishing audit reserve funds by retrieving earnings data and applying historical error rates or default accrual percentages.
  • Prepare fieldwork packets and trackers, ensuring timely delivery of royalty statements, core calculation reports, and foreign income data.
  • Review earnings trends, identify anomalies, and provide analytical insights to support reserve calculations and audit responses.
  • Collaborate with Business Affairs teams to interpret contractual audit provisions and ensure compliance during audits.
  • Analyze auditor claims for underpayment, prioritize them based on financial and legal impact, and prepare data-driven responses.
  • Use royalty systems such as EROS and Vistex, SAP S/4, and repertoire management tools such as GCDM to extract and validate data.
  • Work with finance, legal, and business affairs teams to resolve discrepancies and negotiate settlements.
  • Ensure audit deliverables meet contractual requirements and internal standards for accuracy and timeliness.
  • Maintain audit trackers and service-level metrics to monitor efficiency and adherence to deadlines.
  • Identify process gaps and recommend automation or optimization opportunities to reduce manual effort.

Desired Qualifications

  • Proficiency in SAP 4/HANA, Vistex, EROS, MUR, Ariba, and digital reporting systems.

About the Company

WNS

Global BPM and analytics services provider

WNS provides business process management and analytics services to large enterprises. It helps clients improve operational efficiency, customer experience, and decision-making by delivering end-to-end BPM, research and analytics, finance and accounting, and digital transformation support across industries such as insurance, banking, healthcare, travel, and manufacturing. The company combines domain expertise with technologies like artificial intelligence, machine learning, and advanced analytics to create custom, data-driven solutions. Delivery centers worldwide enable scalable, agile service delivery and access to specialized talent, while a digital-first approach focuses on automation, cognitive computing, and data insights. WNS aims to form long-term partnerships that deliver measurable business impact across the value chain.

Company size
10,001+
Company stage
Acquired
Total funding
$3.3B
Headquarters
Mumbai, India
Founded
1996

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