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Peachy

Provides affordable dermatological skincare services

Assistant Studio Manager

Personal Care & StylingPosted on Nov 9
Full-timeOak Brook, IL, USA

About the Job

Requirements

  • At least 1 year of experience in a leadership or management role in the hospitality, high-end retail, or wellness services industry.
  • Be at least 18 years old and eligible to work in the United States without sponsorship.
  • Be available to work approximately 40 hours per week, including one weekend day per week, with flexibility for evening and holiday shifts and evolving operational needs.
  • Frequently kneel, bend, sit, and stand for long periods.
  • Be able to lift or transport items weighing up to 30 pounds.
  • Operate standard office equipment and technology.
  • Follow infection control standards, including hand hygiene, personal protective equipment use, and equipment disinfection or sterilization, and uphold HIPAA privacy practices.

Responsibilities

  • Execute company-wide initiatives, operational procedures, and safety protocols within the studio.
  • Partner with the Lead Clinical Provider to foster an inclusive culture with team members and clients in line with company values.
  • Coach the team to execute sales strategies and initiatives, achieve individual and team performance goals, and deliver an exceptional client experience.
  • Provide high-quality service and hospitality to clients, answer questions about treatment options, and promote aftercare products.
  • Set the daily plan, coach the team against goals, monitor studio metrics, and escalate trends requiring district-level support.
  • Communicate with the remote Customer Service team to maintain client schedules, including new and rescheduled appointments.
  • Uphold brand standards across the studio experience, including service, tone, and visual identity.
  • Plan, set up, and host in-studio events and activations with partner brands.
  • Complete studio opening and closing responsibilities.
  • Maintain studio appearance by replenishing products, maintaining the stock room, and cleaning common areas.
  • Lead and develop Front Desk Coordinators and help establish a positive, high-performing studio culture.
  • Support preparation of the new studio, establish operational routines, and support onboarding and development of the team.

About the Company

Peachy

Provides affordable dermatological skincare services

Peachy Studio offers affordable dermatological skincare services in a clinic setting, delivered by trained skincare professionals. It uses simple, scientifically proven treatments designed to be effective and accessible. It differentiates itself by offering high-quality care at lower prices than traditional dermatology, plus strong customer service. Its goal is to make quality skincare available to more people through friendly service and transparent pricing.

Company size
51-200
Company stage
Late Stage VC
Total funding
$28.1M
Headquarters
New York City, United States
Founded
2019

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