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Nationwide Vision

Optometric Technician

Clinical Support & Patient AdministrationPosted on Nov 9
Full-timePhoenix, AZ, USANo salary listed

About the Job

Requirements

  • At least one year in a position interacting with customers or patients, or an equivalent combination of education and experience.
  • A favorable result on a background check as required by the state.
  • Proof of identity and the right to work in the United States.
  • A high school diploma or GED.
  • Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
  • Ability to meet the physical requirements, including frequent walking, sitting, and standing; regular bending, stooping, and reaching; lifting, carrying, pushing, and pulling up to 25 pounds; fine motor skills and full use of hands; and visual and auditory acuity.
  • Availability to work any shift within the office's operating hours, including weekends, schedule changes, or an extended schedule, as needed.

Responsibilities

  • Facilitate patient flow.
  • Assist the doctor with preliminary testing.
  • Verify medical and vision insurance.
  • Communicate with patients, doctors, and managers; respond to inquiries by phone, email, and in person.
  • Build relationships with patients while providing medical support and delivering the Total Patient Experience.
  • Comply with company policies and procedures, including HIPAA.
  • Work urgently while respecting patients’ and doctors’ time and schedules.
  • Operate manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field, GDX, or OCT equipment.
  • Follow testing-equipment scripts for photographs, visual fields, and visual activity.
  • Clean examination equipment, including the tonometer tip.
  • Perform general office duties and cleaning as assigned by the manager.
  • Help create a positive, team-oriented, patient-focused work environment.
  • Travel to other locations when required to perform essential duties.

Desired Qualifications

  • Previous medical office experience is preferred; previous ophthalmic experience is strongly preferred.

About the Company

Company size
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Company stage
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Total funding
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Headquarters
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Founded
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