EXL

Analyzes business data and runs outsourced operations

Senior Manager Accounts Receivable

Accounts Payable/ReceivableConfirmed live in the last 24 hours

Full-timeKochi, Kerala, IndiaNo salary listedIn-person

About the Job

Requirements

A bachelor's degree in Finance, Accounting, Business Administration, or a related field.
At least 8 years of progressive experience in Accounts Receivable, including at least 3 years in a leadership role.
Demonstrated expertise in cash application, billing, collections, and dispute management within the insurance sector.
Strong analytical skills and proficiency in ERP systems such as SAP or Oracle, and advanced Excel or Power BI.
Strong communication and influencing skills to interact effectively with senior stakeholders.
Ability to lead, motivate, and develop high-performing teams.
Experience in process automation, robotic process automation, or digital transformation initiatives.
Understanding of regulatory and compliance requirements related to insurance finance.
A track record of meeting or exceeding collection targets.
Ability to work in a fast-paced, matrixed environment and manage multiple priorities.

Responsibilities

Oversee the full Accounts Receivable cycle, including cash application, invoicing, collections, and dispute resolution.
Develop and enforce Accounts Receivable policies, procedures, and controls aligned with corporate standards.
Monitor daily cash flow, aging reports, and key performance indicators, driving timely collections.
Lead a team of Accounts Receivable analysts and coordinators, providing coaching, performance feedback, and career development.
Collaborate with senior stakeholders across Finance, Sales, and Insurance Operations to resolve billing issues and improve processes.
Manage escalated customer disputes, ensuring root-cause analysis and corrective actions.
Implement automation tools and process improvements to enhance efficiency and accuracy.
Prepare and present Accounts Receivable performance metrics and insights to senior management.
Ensure compliance with regulatory requirements and internal audit standards.
Drive continuous improvement initiatives and best practices across the Accounts Receivable function.

Desired Qualifications

An MBA.

The Senior Manager – Accounts Receivable at exl Service.com (India) Private Limited will own the complete AR lifecycle for the Insurance L&A segment within the SGU_F&A Ops_F&A Operations > IMU_Insurance department. This role combines strategic oversight of cash application, billing, collection and dispute management with strong stakeholder communication and people‑leadership capabilities to ensure financial health and operational excellence.

Bachelor’s degree in Finance, Accounting, Business Administration or related field; MBA preferred.
Minimum 8 years of progressive experience in Accounts Receivable, with at least 3 years in a leadership role.
Demonstrated expertise in cash application, billing, collections and dispute management within the insurance sector.
Strong analytical skills with proficiency in ERP systems (e.g., SAP, Oracle) and advanced Excel/Power BI.
Excellent communication and influencing skills to interact effectively with senior stakeholders.
Proven ability to lead, motivate and develop high‑performing teams.
Experience in process automation, RPA or digital transformation initiatives.
Solid understanding of regulatory and compliance requirements related to insurance finance.
Result‑oriented mindset with a track record of meeting or exceeding collection targets.
Ability to thrive in a fast‑paced, matrixed environment and manage multiple priorities.

Oversee the full Accounts Receivable cycle, including cash application, invoicing, collections and dispute resolution.
Develop and enforce AR policies, procedures and controls aligned with corporate standards.
Monitor daily cash flow, aging reports and key performance indicators, driving timely collections.
Lead a team of AR analysts and coordinators, providing coaching, performance feedback and career development.
Collaborate with senior stakeholders across Finance, Sales, and Insurance Operations to resolve billing issues and improve processes.
Manage escalated customer disputes, ensuring root‑cause analysis and corrective actions.
Implement automation tools and process improvements to enhance efficiency and accuracy.
Prepare and present AR performance metrics and insights to senior management.
Ensure compliance with regulatory requirements and internal audit standards.
Drive continuous improvement initiatives and best practices across the AR function.

About the Company

EXL

Analyzes business data and runs outsourced operations

EXL analyzes business data and runs outsourced operations for insurers, healthcare payers, banks, retailers, and other large organizations. Its teams combine industry expertise with data engineering and AI to handle tasks such as claims processing, payment reviews, customer service, and finance within existing technology environments. The company also builds software, including LifePRO, which manages insurance policies, and EXLdata.ai, which connects fragmented data for use in AI systems. Clients pay for consulting projects, ongoing managed services, and software delivered through the cloud. EXL was founded in 1999 and is headquartered in New York City.

Company size: 10,001+
Company stage: IPO
Headquarters: New York City, New York
Founded: 1999

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