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Full-Time

Senior Product Designer

Design Systems

Confirmed live in the last 24 hours

Dialpad

Dialpad

1,001-5,000 employees

AI platform for customer engagement and collaboration

Data & Analytics
Hardware
Enterprise Software
AI & Machine Learning
Consumer Goods

Senior

Pennsylvania, USA

Category
Product & UX/UI Design
UI/UX & Design
Required Skills
JavaScript
UI/UX Design
Communications
Figma
HTML/CSS
Requirements
  • Excellent communication (verbal and written) and presentation skills
  • Ability to promote design system adoption with internal team partners
  • Ability to make critical, prioritized decisions that drive the design system’s impact across the organization
  • Exceptional visual design skills and high-attention to detail
  • Expert in creating, maintaining, and improving Figma libraries for components, libraries, and variables.
  • Experience with Tokens Studio or Figma Variables to manage a design language
  • Documented experience authoring comprehensive design system documentation, showcasing success in enhancing your team’s understanding and adoption
  • Documented experience working with HTML, CSS, and UI-oriented JavaScript
  • Documented experience building inclusive, WCAG-compliant experiences
  • Familiarity with Git to manage source code, workflows, and reviewing pull requests
  • Familiarity with front-end frameworks (e.g. Vue, React) and component development tools (e.g. Storybook).
  • Ability to think through the impacts of your design before heavily investing your time
  • Ability to act as a Product Manager when needed to drive efforts forward
  • Ability to work in a fast-paced, ambiguous work environment
  • BS/BA degree or equivalent years of experience
  • A portfolio showcasing design system work and strong visual design skills
  • 5+ years of product design experience
  • 2+ years of design system experience
  • 3+ years Figma experience, with a focus on developing and managing design systems
Responsibilities
  • You will be instrumental in the design and continuous enhancement of Dialtone’s design language, components, patterns, and documentation — collaborating closely with the team to foster a culture of ownership and pride.
  • You're at home building system components in Figma complemented by a practical knowledge of HTML/CSS to support front-end design integration.
  • As a systems-minded designer, you will play a core role in shaping Dialtone’s evolution, balancing the needs of core users (designers and engineers) with product end users.
  • You will develop and produce resources, tools, and documentation to support the Dialpad team, optimizing practices to elevate quality and efficiency as well as prioritizing design integrity.
  • You will contribute to Dialtone’s roadmap, assisting with feature prioritization, scope, and task execution.
  • You will enhance cross-functional collaboration and help promote design system adoption.
  • You will expand Dialtone’s footprint to expand beyond Figma libraries and web components to mobile, tablet, and other hardware platforms.

Dialpad provides an AI-powered platform that enhances customer engagement, sales, and team collaboration through features like real-time transcription, sentiment analysis, live coaching, and predictive customer satisfaction scores. Clients pay a subscription fee to access the platform, which serves businesses of all sizes. Dialpad stands out from competitors by quickly releasing new features and forming partnerships, such as with the Sacramento Kings basketball team. The company's goal is to use AI to improve customer service and sales processes.

Company Stage

Series F

Total Funding

$455M

Headquarters

San Francisco, California

Founded

2011

Growth & Insights
Headcount

6 month growth

8%

1 year growth

11%

2 year growth

21%
Simplify Jobs

Simplify's Take

What believers are saying

  • Recognition by G2 in multiple categories underscores Dialpad's leadership and reliability in the AI-powered communication space.
  • The company's robust partner ecosystem and significant year-over-year growth in new logo channel bookings highlight its strong market position and growth potential.
  • Dialpad's community impact programs, like The Huddle Lab, demonstrate a commitment to social responsibility and community engagement.

What critics are saying

  • The highly competitive VoIP and AI markets require Dialpad to continuously innovate to maintain its edge.
  • Dependence on strategic partnerships means that any disruption in these relationships could impact Dialpad's market reach and growth.

What makes Dialpad unique

  • Dialpad's AI-powered platform offers real-time transcription, sentiment analysis, and live coaching, setting it apart from traditional communication tools.
  • The company's continuous product innovation and rapid feature releases provide a competitive edge in the fast-evolving AI market.
  • Dialpad's strong focus on strategic partnerships, such as with Google Cloud and T-Mobile, enhances its market reach and credibility.