Full-Time

Senior Product Designer

Design Systems

Posted on 8/20/2024

Dialpad

Dialpad

1,001-5,000 employees

AI platform for customer engagement and collaboration

Enterprise Software
AI & Machine Learning

Senior

Pennsylvania, USA

Category
Product & UX/UI Design
UI/UX & Design
Required Skills
JavaScript
React.js
Git
Figma
Vue.js
Product Design
HTML/CSS
Requirements
  • Excellent communication (verbal and written) and presentation skills
  • Ability to promote design system adoption with internal team partners
  • Ability to make critical, prioritized decisions that drive the design system’s impact across the organization
  • Exceptional visual design skills and high-attention to detail
  • Expert in creating, maintaining, and improving Figma libraries for components, libraries, and variables.
  • Experience with Tokens Studio or Figma Variables to manage a design language
  • Documented experience authoring comprehensive design system documentation, showcasing success in enhancing your team’s understanding and adoption
  • Documented experience working with HTML, CSS, and UI-oriented JavaScript
  • Documented experience building inclusive, WCAG-compliant experiences
  • Familiarity with Git to manage source code, workflows, and reviewing pull requests
  • Familiarity with front-end frameworks (e.g. Vue, React) and component development tools (e.g. Storybook).
  • Ability to think through the impacts of your design before heavily investing your time
  • Ability to act as a Product Manager when needed to drive efforts forward
  • Ability to work in a fast-paced, ambiguous work environment
  • BS/BA degree or equivalent years of experience
  • A portfolio showcasing design system work and strong visual design skills
  • 5+ years of product design experience
  • 2+ years of design system experience
  • 3+ years Figma experience, with a focus on developing and managing design systems
Responsibilities
  • You will be instrumental in the design and continuous enhancement of Dialtone’s design language, components, patterns, and documentation — collaborating closely with the team to foster a culture of ownership and pride.
  • You're at home building system components in Figma complemented by a practical knowledge of HTML/CSS to support front-end design integration.
  • As a systems-minded designer, you will play a core role in shaping Dialtone’s evolution, balancing the needs of core users (designers and engineers) with product end users.
  • You will develop and produce resources, tools, and documentation to support the Dialpad team, optimizing practices to elevate quality and efficiency as well as prioritizing design integrity.
  • You will contribute to Dialtone’s roadmap, assisting with feature prioritization, scope, and task execution.
  • You will enhance cross-functional collaboration and help promote design system adoption.
  • You will expand Dialtone’s footprint to expand beyond Figma libraries and web components to mobile, tablet, and other hardware platforms.

Dialpad offers an AI-powered platform designed to enhance customer engagement, sales, and team collaboration. Its features include real-time transcription of conversations, sentiment analysis to gauge the mood of discussions, live coaching for sales representatives, and predictive customer satisfaction scores. This allows businesses to improve their interactions with customers and optimize their sales processes. Dialpad serves a diverse clientele, from small businesses to large corporations, and operates on a subscription-based model for its services. What sets Dialpad apart from its competitors is its rapid product innovation and strong partnerships, such as its collaboration with the Sacramento Kings basketball team, which includes community programs for young entrepreneurs. The company has received recognition from G2 in various categories, highlighting its effectiveness in unified communications, VoIP, and contact center services.

Company Stage

Late Stage VC

Total Funding

$437.7M

Headquarters

San Ramon, California

Founded

2011

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-1%

2 year growth

-1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Dialpad's $300 million revenue shows strong market position and growth potential.
  • The Surfboard acquisition enhances workforce management, attracting enterprise clients.
  • Recognition as Google Cloud Partner of the Year boosts Dialpad's integration capabilities.

What critics are saying

  • Emerging AI communication platforms may erode Dialpad's market share.
  • Rapid AI advancements could outpace Dialpad's feature integration speed.
  • Partnership reliance poses risks if strategic directions change.

What makes Dialpad unique

  • Dialpad offers real-time transcription and sentiment analysis, enhancing customer interactions.
  • Its AI-powered platform supports sales, customer engagement, and team collaboration effectively.
  • Dialpad's continuous innovation and fast feature releases set it apart from competitors.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Flexible Work Hours

Phone/Internet Stipend

Gym Membership

Professional Development Budget

INACTIVE