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Riverside Health

Non-profit integrated health system delivering care

Nursing Supervisor RN Transfer Center

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Part-timeNewport News, VA, USA$41 - $56.38 /hrIn-person

About the Job

Requirements

  • Program graduate as a registered nurse is required.
  • Three to four years of registered nurse experience in healthcare or medical settings is required.
  • An active Registered Nurse license from the Virginia Department of Health Professions is required.
  • Weekend shifts are required.

Responsibilities

  • Coordinate and manage patient access to services, standardizing processes and workflows for the Integrated Care Command Center and its functions.
  • Develop workflows, protocols, and processes for software systems, and provide associated education and quality monitoring.
  • Implement protocols and processes as part of process-improvement efforts.
  • Provide leadership, mentorship, and coaching focused on quality and ensuring scheduling needs are met with competent staff for 24/7 operations; work as a staff nurse when needed.
  • Provide data analysis and productivity reports to identify opportunities for staff education and training, annual evaluations, and department staffing.
  • Ensure quality and policy/procedure standards are met and sustain programs and processes across departments.
  • Communicate performance and outcome reports and analytical metrics to leadership; monitor business plan execution, processes, and outcomes against plans and benchmarks.
  • Provide system support when appropriate; analyze business performance and conduct root-cause analysis of performance deviations and anomalies with the department and staff.
  • Analyze and support the Integrated Care Command Center program and processes; serve as a subject matter expert for health communications workflow.
  • Partner with leadership and staff to integrate efficient processes into Integrated Care Command Center departments and associated programs.
  • Participate in process-improvement initiatives to improve departmental efficiency and workflow.
  • Integrate department and facility operations and services with internal and external departments to ensure care, policies, processes, and services meet community needs.
  • Support planning and operational sustainability, monitor performance, guide operational improvement for Integrated Care Command Center departments, analyze business-performance deviations, and help drive action items and projects.

Desired Qualifications

  • A bachelor's degree in Nursing is preferred.
  • Two years of critical-care or emergency-department experience is preferred.
  • Transfer Center knowledge is preferred but not required.
  • Nurse Triage knowledge is preferred but not required.

About the Company

Riverside Health

Non-profit integrated health system delivering care

Riverside Health is a non-profit, integrated network of hospitals, physicians, continuing care facilities, and wellness centers that provides comprehensive health care services to people in eastern Virginia. Its model combines hospital care, outpatient services, and long-term care under one system to coordinate care across facilities. It operates using community-based clinics and hospitals to deliver high-quality care with a focus on accessibility and care continuity, rather than profit. Riverside's goal is to improve community health by offering coordinated, accountable health services through a regional network founded in 1915.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Newport News, VA
Founded
1915

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