Workplace & Operations Coordinator

POSITION SUMMARY

At UpKeep, we believe the workplace should be a launchpad for connection, collaboration, and culture. As our Workplace & Operations Coordinator, you’ll be the engine behind our LA HQ, helping ensure everything runs smoothly, from office logistics to executive support and event planning. This role blends operational precision with human-centered experience design, giving you the chance to make a meaningful mark on our team and culture.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES  

As our Office Coordinator, you'll play a key role in creating an efficient, organized, and welcoming workplace environment while also supporting our executive leadership with scheduling, logistics, and event coordination. You’ll serve as the heartbeat of our Los Angeles headquarters, ensuring everything runs smoothly in-office and behind the scenes.

Office Operations & Facilities

• Manage the day-to-day operations of our LA HQ, ensuring a clean, well-stocked, and functional space for all employees and guests.
• Oversee vendors and service providers to maintain cleanliness, equipment functionality, and supply availability (e.g., lunch orders, kitchen, conference rooms, common areas).
• Manage office access and inventory, ordering supplies in a fiscally responsible manner.
• Maintain and manage accurate office access records across all teammates, visitors, and subtenants.
• Serve as the main point of contact for UpKeep’s subtenants and teammates.
• Coordinate in-office IT needs (e.g., device setup, basic troubleshooting, and replacements).
• Keep meticulous records for services, access logs, inventory, equipment tracking, and related operational data.
• Support new hire onboarding from an office standpoint (desk setup, access, welcome kits, etc.).
• Ensure office policy compliance and suggest updates to improve processes and team experience.
• Own logistics for mail and shipping needs, both inbound and outbound.

Event Support

• Provide light executive support to the CEO and SVP of People in partnership with our People Operations Coordinator, including expense reporting.
• Plan and execute events for the SoCal-based team, including in-office gatherings, team celebrations, and guest visits. Handle setup, breakdown, vendor coordination, and logistics.

DESIRED BEHAVIORS 

• You have experience managing office operations and supporting senior leaders; prior experience supporting C-level executives is a strong plus.
• You're proactive and resourceful. You anticipate needs and take initiative without waiting to be asked.
• You are organized, detail-oriented, and comfortable working independently to meet deadlines and drive tasks to completion.
• You're a natural collaborator who thrives in a team-first environment and is comfortable juggling multiple projects with cross-functional stakeholders.
• You are tech-savvy and proficient in tools like Google Workspace, Slack, Zoom, and other communication and productivity platforms.
• You’re a strong communicator, both written and verbal, with the ability to convey ideas clearly and professionally.
• You uphold discretion and confidentiality at the highest level.
• You’re adaptable, open to change, and eager to find better ways of doing things.
• You take ownership of your work, deliver results, and strive for continuous improvement.
• You are comfortable lifting up to 40 pounds, and capable of handling occasional physical tasks such as receiving shipments or organizing supplies.
• You’re a team player who contributes to a positive workplace culture and embodies UpKeep’s values.

COMPENSATION

This role will receive a competitive base salary + benefits + equity. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.

The base pay for this role is $30.00 - $31.25 USD per hour.