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PENN Entertainment

Operates casinos, racetracks, and online betting

Security Officer

Security Guarding & PatrolConfirmed live in the last 24 hours
Full-timeBlack Hawk, CO, USA$21 - $22 /hrIn-person

About the Job

Requirements

  • Written and verbal communication skills.
  • Knowledge of applicable state laws and gaming regulations.
  • Knowledge of security protocols and standard operating procedures.
  • Ability to maintain confidentiality and professionalism.
  • Ability to provide a superior guest experience.
  • Ability to maintain high energy and take a proactive approach to addressing issues.
  • Ability to work collaboratively and communicate effectively with team members at all organizational levels.
  • Ability to work an entire shift in a team environment.
  • A high school diploma or equivalent is required.
  • Previous experience in a guest service-related field is required.
  • Ability to obtain and maintain a valid driver's license and operate company vehicles as needed is preferred but not required.
  • Ability to obtain and maintain CPR certification.
  • Must be able to obtain and maintain a Colorado Support Gaming License.
  • CPR certification is required.
  • TIPS certification is required.
  • Ability to lift and carry up to 50 pounds.
  • Ability to patrol on foot and/or stand for 6–8 hours while verifying identification credentials to prevent underage access to gaming areas.
  • Must comply with Ameristar uniform appearance standards while on duty.
  • Candidates must be at least 18 years old; candidates for Beverage Server, Barback, and Bartender positions must be at least 21 years old.

Responsibilities

  • Adhere to departmental and company policies and procedures regarding guest service standards.
  • Provide a safe, secure, and comfortable environment for guests and team members.
  • Continuously patrol the casino, hotel, and surrounding company-owned areas on foot and by vehicle as needed to address suspicious activity or other concerns; patrol may include uneven, inclined, or declined surfaces and stairs.
  • Escort and transport funds for table fills, slots, and/or banks; provide security for kiosk add-fills and money drops for tables and slots; and escort non-gaming team members, such as maintenance, repair, and cleaning personnel, in sensitive areas.
  • Maintain strict confidentiality and professionalism in all company matters.
  • Operate security dispatch as needed, including dispatching officers, maintaining key control, and maintaining all required Dispatch Center logs.
  • Provide a superior guest experience through consistent, positive interaction.
  • Assist with property incidents as a first responder when required, including guest medical incidents and intoxicated patrons, and obtain guest information about security-related incidents on company property.
  • Apply applicable state laws and gaming regulations in the role.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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