Full-Time

Case Manager

Deadline 6/25/27
Services for the Underserved

Services for the Underserved

1,001-5,000 employees

Offers services to underserved New Yorkers

Compensation Overview

$43k - $49k/yr

New York, NY, USA

In Person

In-person role at 516 West 181st Street, New York, NY 10033; some weekend/evening hours required.

Category
People & HR (1)

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Requirements
  • High School Diploma required
  • Two years’ experience with homeless population
  • Ability to work with a culturally diverse population
Responsibilities
  • Provide comprehensive case management services to an assigned caseload of clients
  • Conduct intake process within 24 hours of admission
  • Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing
  • Facilitate group and individual counseling, workshops, psych education, and recreational activities
  • Conduct room inspections to assess client overall ADL skills
  • Conduct service planning, provide referrals to in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate
  • Provide crisis intervention and assist in building evacuation during fire drills
  • Monitor client medication compliance and escort clients on housing interviews as needed
  • A work schedule that includes some weekend and evening hours is required
Desired Qualifications
  • Bachelor’s Degree is Human Services field preferred
  • Familiarity of NYC public school system preferred
  • Experience in residential setting, group work, tenant organization, case management, referral, and/or community outreach strongly preferred
Services for the Underserved

Services for the Underserved

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S:US helps New Yorkers who face homelessness, disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma access a wide range of supports across New York City and Long Island. It coordinates services such as case management, housing and stabilization, behavioral health treatment, recovery supports, rehabilitation, advocacy, and community-based programs tailored to each person’s needs. By linking housing, health, justice, and community resources, S:US delivers integrated, place-based services that address multiple barriers at once rather than focusing on a single issue. The goal is to help people lead purposeful lives, improve neighborhoods, and break the cycle of poverty for current and future generations of New Yorkers.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

New York City, New York

Founded

1978

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Simplify Jobs

Simplify's Take

What believers are saying

  • Telehealth expansion enables S:US to reach underserved clients via remote care.
  • Smartphone donations and licensure exceptions boost mental health telehealth access.
  • S:US benefits from state-funded loan repayment programs attracting behavioral health professionals.

What critics are saying

  • Proposed SSVF cuts could displace 7,000 individuals, collapsing S:US revenue by 9–12 months.
  • BronxWorks and Good Shepherd compete for S:US's $90M Veterans Services clients in 12–18 months.
  • NYC's 2027 budget slash could force S:US Mental Health division closure in 12–15 months.

What makes Services for the Underserved unique

  • S:US is New York State's premier and largest community-based social services agency.
  • S:US provides $200 million in services across all five NYC boroughs.
  • S:US offers integrated housing, employment, and treatment services since 1978.

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Benefits

Wellness Program

Professional Development Budget