Location: Australia
State/Province/City: Victoria
City: Melbourne
Business Unit: Store
Time Type: Full-time
FT Product Operations Lead | Emporium | (Tuesday–Saturday, Late Night)
Description & Requirements
- Collaborate with store leadership to bring product strategy to life.
- Proactively plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with standard operating procedures (SOPs).
- Ensure execution of product actions (e.g., pull backs, consolidations, repricing).
- Ensure execution of omnichannel programs (e.g., SFS [ship from store]), according to company standards.
- Engage team members in inventory management by creating a fun and productive atmosphere for the shift.
- Lead from and move dynamically on the floor to assess and fulfill the needs of the operational business, team and guests.
- Monitor product levels and communicate findings to support sell-through strategy and optimal product availability for the guest.
- Review and interpret daily business data and metrics to inform actions, for example analyzing product sell-through data to provide recommendations to store leadership regarding product focus or, for outlets, pricing and inform actions and decisions that drive business results.
- Bring our product stories to life on the floor to support an optimal guest experience.
- Participate in the store’s hiring process, including recruitment, selection and hiring recommendations, onboarding, and training.
- Address team member performance and support their ongoing learning and development by providing direct feedback and in-the-moment recognition, coaching, demonstrations, and hands-on experiences.
- Contribute to a respectful and inclusive team environment by establishing supportive working relationships with team members.
- Move dynamically and lead from the floor to ensure every guest receives technical product education and establish a world-class guest experience.
- Must be legally authorized to work in the country in which the store is located
- Must have the ability to travel to assigned store with reliable transportation methods
- The work schedule can vary based on store needs
- Shifts are typically scheduled: mornings, afternoons, evenings, weekends, and holidays
- In addition, the schedule may include early mornings or late nights/overnights which will be set as an expectation for some team members in accordance with local legislation
- 1 year of work experience
- Experience with inventory management, product or visual merchandising, stocking, or planning and logistics including using business technology to accomplish work
- Experience in leading, mentoring, delegating or process implementation with others
- Education: High school diploma/equivalent, or above
- Experience (not necessarily the only focus of a role): retail, sales, distribution center, or warehouse operations related; reviewing and interpreting business reports and metrics to inform action
- Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
- Integrity: Behaves in an honest, fair, and ethical manner
- Adaptability/Agility: Navigates uncertainty and ambiguity and can change priorities in a fast-paced environment; recovers quickly from setbacks
- Leadership: Is able and desires to lead and inspire others; motivates, empowers, develops, and directs people as they work
- Collaboration and Teamwork: Works productively with and supports others to achieve common goals; seeks connections, partnerships, and diverse perspectives
- Decision Making/Problem Solving: Identifies opportunities for improvement; evaluates alternatives and makes effective, timely decisions
- Planning and Organizing: Plans and organizes work in a clear and efficient manner to ensure completion in alignment with priorities
- Interactive Communication: Conveys information effectively and understands information shared while interacting with others
- Work involves moving through the store, sometimes in the front of the house with bright lights and loud music, and sometimes in the back of the house with no windows or natural light
- Work is accomplished as part of a team, sometimes independently, and sometimes using a computer or other technical devices
- Work may occasionally involve moving boxes weighing up to 30 lbs (13.6 kg) or using ladders to reach materials
Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.
lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us at[email protected]
. In your email, please include the position title, the location of the position and the nature of your request.
The use of AI tools, including but not limited to ChatGPT, Microsoft Copilot, Gemini, DeepSeek, or any other AI-assisted software, is strictly prohibited during the interview process. This includes, AI-generated responses, content creation, or any form of automated assistance in live interviews, case studies, technical assessments, or written submissions.
At lululemon, we are committed to privacy, integrity, transparency, and ethical hiring practices. Our commitment to responsible AI ensures that proprietary information is protected and that all hiring decisions are based on an individual’s own skills, judgment, and expertise without AI assistance. Any use of AI during the interview process will result in immediate disqualification. lululemon reserves the right to use AI detection tools to verify the authenticity of candidate responses.