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MyMichigan Health

Boutique insurance agency for employee benefits

Medical Assistant

Clinical Support & Patient AdministrationUpdated on Nov 10
Full-timeSaginaw, MI, USANo salary listed

About the Job

Requirements

  • Possess an active medical assistant credential or an accepted equivalent credential, such as Registered Medical Assistant (RMA), Certified Medical Assistant (CMA), Certified Clinical Medical Assistant (CCMA), Medical First Responder, Emergency Medical Technician Basic/Specialist, Paramedic, or Registered Radiologic Technologist.
  • Obtain Basic Life Support certification within three months of hire or transfer.
  • Complete mandatory annual Occupational Safety and Health Administration training according to the Exposure Control Plan.
  • Have knowledge of medical office policies, practices, and procedures normally acquired through three to five years of work in a health care system or similar setting.
  • Communicate ideas and concepts clearly with individuals and groups at all levels.
  • Follow patient confidentiality and patient-rights procedures and comply with the Health Insurance Portability and Accountability Act.
  • Follow bloodborne pathogen and tuberculosis testing requirements.
  • Demonstrate competency in Microsoft Windows and participate in further learning opportunities as required.
  • Meet the physical requirements of the job, including moving about the facility, sitting, standing, and walking for extended periods, using required personal protective equipment, and occasionally lifting or carrying 11–20 pounds.

Responsibilities

  • Triage calls, schedule daily urgent and emergent add-ons, receive and relay test results, support and direct patients, refer patients for consultations or testing, and complete insurance pre-certification and documentation.
  • Greet patients and families; perform routine pre-examination procedures, including taking vital signs and assessing and recording subjective and objective information about presenting conditions.
  • Maintain accurate patient records, including reconciling orders, using secure messaging when available, reconciling medications, entering allergy reaction types, and processing refills within the scope of certification.
  • Assist providers with examinations and procedures.
  • Prepare and clean patient areas, set up equipment, clean and reset rooms after procedures, dispose of contaminated supplies, and sterilize medical instruments.
  • Complete patient assessments as indicated within the practice scope.
  • Provide patient care measures, including injections, minor dressing changes, and obtaining blood specimens; demonstrate competency in procedures such as electrocardiograms, pulmonary function tests, ankle-brachial pressure index tests, and non-stress tests when required by the practice.
  • Maintain a clean and safe environment for patients and coworkers and travel to satellite clinics if required.
  • Use necessary office computer systems and software, including MAPS, MCIR Practice Management, electronic medical records, laboratory information systems, Emageon, and dictation systems.
  • Apply critical thinking to patient management and maintain confidentiality and patient rights in accordance with procedures and applicable requirements.
  • Perform clerical duties as needed, including completing insurance forms, correspondence, arranging hospital admissions, answering telephones, and updating or filing medical records.
  • Order medical, pharmacy, office, and patient-care supplies and medications.
  • Accurately document and code information in medical records according to policy and participate in annual quality and completeness reviews as needed.
  • Provide for the age-specific needs of the population served according to department standards and procedures.
  • Coordinate care to support continuity with other providers, provide patient education, assist with specialty care modalities and symptom management, respond to emergencies, monitor care-management compliance and effects for high-risk patients, and explain prescriptions and medication side effects to patients and families.
  • Coordinate with and train new employees, students, and float staff as required.

Desired Qualifications

  • Previous experience in a physician clinic setting is preferred.
  • Completion of a Medical Assistant program through an accredited organization is preferred.

About the Company

MyMichigan Health

Boutique insurance agency for employee benefits

MyMichigan Health is a boutique insurance agency that plans employee benefits for entrepreneurs and small to mid-sized businesses, representing over 100 national carriers. It researches market options to match employers with a mix of health, life, dental, and vision plans at lower premiums, delivered through a co-branded Employee Benefit Portal. It stands out with a large carrier network, tailored market research for SMBs, and a portal that simplifies enrollment and benefits administration. Its goal is to provide affordable, comprehensive employee benefits that fit the needs of small and medium-sized businesses while making enrollment easy.

Company size
1-10
Company stage
Not listed
Total funding
Not listed
Headquarters
Troy, MI
Founded
Not listed

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