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Service Corporation International

Provides funeral services, cemeteries, & cremation

Sales Professional - Outside Sales

Field SalesConfirmed live in the last 24 hours
Full-timeBloomington, IL, USA$50k - $100k

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • One to two years of college or equivalent education and experience is required.
  • A current state- or province-issued driver's license with an acceptable driving record is required.
  • An insurance license is required if mandated by state or provincial law and as prescribed by the relevant state board.
  • A current Funeral Practitioners license for the State of Maine or New Hampshire is required.
  • The employee must pass the company's internal presentation certification within thirty days of hire.
  • The employee must be able to work some evenings and weekends each month.
  • The employee must be able to drive frequently.
  • The employee must be able to obtain and maintain an insurance license if required by state or provincial law.
  • The employee must be able to work flexible hours and, at times, up to twelve hours in a day.
  • Knowledge of computers and some software is required.
  • Customer service skills are required.
  • One to two years of customer service or sales industry experience is preferred.
  • The role requires working indoors in all seasons and weather conditions, with local and/or multiple-location travel.
  • The role involves sitting continuously for many hours, up to six hours per day, and may require climbing stairs.
  • The role requires manual dexterity for paperwork, calculators, computers, and phone use.
  • The employee may need to work beyond standard hours as needed.

Responsibilities

  • Prospect for at least one to two hours each day.
  • Obtain referrals from families served by the location.
  • Network and build community and civic relationships.
  • Explain and present presentations to families served and referred families.
  • Maintain and track activity levels to ensure productivity.
  • Respond to client inquiries in a timely, respectful, sensitive, and professional manner.
  • Connect with families through listening, honest communication, and genuine concern.
  • Understand each family's needs and offer solutions that provide value.
  • Stay in touch with families to ensure satisfaction.
  • Prepare for appointments and perform procedures professionally and with attention to detail.
  • Follow through on customer problems and requests.
  • Build trust-based relationships to earn referrals.
  • Educate families about pre-planning benefits and offer protection to family members, relatives, and friends.
  • Represent a continuous link from services provided at need, through aftercare, to future family protection services.
  • Collaborate with funeral directors, location managers, and other funeral-home or cemetery staff to provide seamless, high-quality service.
  • Review previous services and family contacts to prepare to support current needs and sales.
  • Share family concerns with the rest of the SCI team.

About the Company

Service Corporation International

Provides funeral services, cemeteries, & cremation

SCI is the leading provider of death care products and services in North America, operating funeral homes and cemeteries under the Dignity Memorial brand. It offers end-of-life services such as funeral planning, cremation, and cemetery property and services, delivering a consistent experience under Dignity Memorial. Its large, geographically diverse footprint with a mix of standalone and combined funeral-home/cemetery locations gives broad access and a standardized service offering. Its goal is to serve families with comprehensive, value-based death care and maintain market leadership in North America.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Houston, TX
Founded
1962

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