Project Operations Specialist

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves:

As a Project Operations Specialist, you will serve as the single point of accountability for the financial and administrative execution of projects in PMWeb for our Financial Services client across multiple projects with a focus in Latin America (LATAM). You will process budgets, commitments, change orders, and invoices from initiation through closeout, manage multi-currency transactions, FX rates, and country-specific tax treatments, and report portfolio performance to JLL leadership and the client. You will be a senior, day-to-day contact for client stakeholders, and you will keep data accurate and reporting reliable across the account. You will also help the Project Coordinator team work more efficiently through the tools, templates, and guidance you build.

Your day-to-day tasks will include:

• Serving as the day-to-day financial and administrative contact for the client on NAMR and LATAM projects: leading meetings, agendas, and action items, presenting portfolio status, and escalating issues to client stakeholders
• Owning end-to-end financial transaction processing in PMWeb, including budgets, commitments, change orders, and progress invoices, from initiation through closeout
• Managing multi-currency transactions in PMWeb, applying approved FX rates and confirming the correct currency on every commitment, change order, and invoice
• Applying country-specific tax treatments to commitments, change orders, and invoices, and escalating tax questions to the appropriate finance contacts before submission
• Tracking and resolving vendor invoice and payment issues, including currency, tax, and remit-to discrepancies, and escalating stuck or rejected transactions to the responsible owner
• Creating, reviewing, and routing commitments and change orders for vendor signature, verifying accuracy of legal entity, values, currency, tax treatment, and remit-to details before submission
• Conducting regular data reviews of PMWeb records to catch discrepancies before they reach the client, and correcting record gaps through the Data Integrity Dashboard
• Producing and maintaining standard operational reports and dashboards, including Closeout Tracker, Stales Tracker, Workflow Report, Milestone Tracker, and Aging Report, to drive follow-up action and give internal and client stakeholders clear visibility
• Onboarding incoming team members and training them on financial workflows, multi-currency and tax handling, and PMWeb
• Building and refining tools, templates, and processes that make day-to-day work easier for the Project Coordinator team
• Supporting project closeout activities and ensuring compliance with client 90-day closeout requirements

Desired experience and technical skills:

Requirements:

• 5+ years of experience in project financial administration, project coordination, or project controls in a construction or corporate real estate environment, including budgets, commitments, change orders, and invoices from initiation through closeout
• Experience supporting clients in the financial sector 
• Hands-on experience managing multi-currency transactions, FX rates, and tax treatments on project financials across more than one country
• Experience supporting projects in North America (NAMR) and Latin America (LATAM), including working across countries and time zones
• Demonstrated proficiency with PMWeb or comparable project financial management systems, including workflows, reporting, and data integrity
• Strong written and verbal communication skills, with demonstrated experience serving as a day-to-day contact for client stakeholders, including leading meetings and handling escalations
• Ability to manage competing priorities across a portfolio of projects and meet assigned deadlines without close supervision
• Proficiency with Microsoft Office applications, including Word, PowerPoint, Teams, and Outlook, and advanced Excel skills for financial reporting and data analysis
• Strong attention to detail, with experience identifying and resolving data discrepancies before they affect reporting or client deliverables

Preferred:

• Bachelor's degree in Accounting, Business, Architecture, Engineering, or Construction Management
• Experience training or onboarding team members on financial workflows and system processes
• Experience with system implementation, optimization, or process standardization projects
• Bilingual or multilingual professional fluency in English, Spanish, and Portuguese, written and spoken, to communicate with clients and vendors across LATAM
• Track record of recommending and implementing process improvements that reduce rework or processing time
• Interest in commercial real estate and in gaining broad experience across project delivery and operations

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site –Plano, TX

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary 
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.