Full-timeSeoul, South KoreaNo salary listedIn-person
About the Job
Requirements
At least 5 years of hands-on experience in IT operations, systems administration, or a related field.
Experience operating and troubleshooting Windows- and macOS-based enterprise IT environments.
Practical experience with and understanding of the Microsoft 365 environment.
Ability to proactively identify and resolve IT issues and projects.
Ability to collaborate with diverse stakeholders and drive assigned tasks to completion with ownership.
Native-level Korean proficiency and basic business English proficiency, including reading work-related documents and communicating.
Responsibilities
Operate and improve company-wide IT services and service management.
Manage accounts, access permissions, and licenses.
Operate information security processes and improve the security framework.
Establish and improve IT operations policies and processes.
Support other IT-related projects.
Desired Qualifications
Experience with Microsoft Intune, Entra ID (Azure AD), or other mobile device management or identity and access management tools.
Experience operating IT systems using IT service management tools such as Jira or Freshservice.
Experience in information security and access control-related work.
Experience with IT system implementation or operational process improvement projects.
Experience managing collaboration with IT outsourcing partners or external vendors.
Understanding of or interest in the IT environment of nonprofit or public interest organizations.
(ENG)
The Team You're Joining
The Operations, IT unit is responsible for the stable operation of SFOC's company-wide IT infrastructure, device management, information security, and collaboration environment.
We support 150+ employees in a Microsoft 365 based work environment, and are committed to improving IT service quality and driving digital transformation in line with the organization's rapid growth.
How You'll Contribute
Company-wide IT operations and service management/improvement
Account, access permission, and license management
Information security operations and security framework improvement
Establishment and improvement of IT operations policies and processes
Support for other IT-related projects
Who We're Looking For
5+ years of hands-on experience in IT operations, systems administration, or a related field
Experience operating and troubleshooting Windows and macOS-based enterprise IT environments
Practical experience with and understanding of the Microsoft 365 environment
Strong problem-solving skills, with the ability to proactively identify and resolve IT issues and projects
Ability to collaborate smoothly with diverse stakeholders and drive assigned tasks to completion with a strong sense of ownership
Korean: Native-level proficiency; English: Able to read work-related documents and communicate at a basic level for business purposes
Nice to Have
Experience with Microsoft Intune, Entra ID (Azure AD), or other MDM/IAM tools
Experience operating IT systems using ITSM tools (Jira, Freshservice, etc.)
Experience in information security and access control-related work
Experience with IT system implementation or operational process improvement projects
Experience managing collaboration with IT outsourcing partners or external vendors
Understanding of or interest in the IT environment of nonprofit/public interest organizations
Please Read Carefully
Please submit your resume and cover letter in Korean or English, in PDF format.
At SFOC, we may suggest other roles based on your experience and strengths, even if they differ from the position you applied for. We'd love to find the best fit for your potential.
We welcome applications from candidates with disabilities and are committed to providing equal opportunities to all applicants.
The role begins as a 1-year contract, with the possibility of a 1-year extension based on team feedback. Conversion to a permanent position will be considered after 2 years of continuous employment.
E-7 visa sponsorship is available for successful candidates where needed, subject to eligibility requirements.