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Trace3

IT consulting and infrastructure integration

Management Consulting Manager

Technology & Systems ConsultingConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • At least 8 years of related professional work experience, preferably at a technology or consulting company.
  • Strong client service skills.
  • Demonstrated delivery experience in one or more of cloud transformation, data and artificial intelligence, cybersecurity, enterprise platforms or applications, or digital and omnichannel programs.
  • Executive communication and stakeholder management experience, including producing dashboards and status reports that connect delivery health to outcomes and decisions.
  • Ability to build rapport and credibility as a strategic partner within business units and build bridges across teams and job functions.
  • Expertise in program management, change management, and continuous improvement.
  • Ability to organize, prioritize tasks, and manage time effectively in a fast-paced, high-volume, evolving work environment.
  • Ability to respond to customer requests proactively and consultatively, understand user needs, and deliver effectively.
  • Ability to manage multiple and changing priorities and meet deadlines in an entrepreneurial environment.
  • Ability to interpret data and identify trends and performance insights.
  • Ability to operate independently.
  • Oral, written, and presentation skills sufficient to present technical issues to C-level executives and nontechnical audiences.
  • Proficiency in Microsoft Office, including Word, PowerPoint, and Outlook, and intermediate Excel skills.

Responsibilities

  • Lead end-to-end delivery of complex, multi-workstream technology programs, establishing program governance, project management office cadence, and coordination across workstreams, including risks, actions, issues, dependencies, critical path, change control, financials, and benefits tracking.
  • Define program scope, objectives and key results, success metrics, integrated roadmaps, resource plans, and interdependencies; ensure requirements traceability to business outcomes and adoption plans.
  • Create executive-ready dashboards and status reports covering scope, schedule, budget, risk, and benefits realization to maintain alignment and transparency.
  • Work with clients to understand their challenges, gather and analyze data, formulate hypotheses, and define actionable solution plans.
  • Deliver recommendations through presentations to influence business decisions.
  • Lead the design and execution of technical capability assessments, analyze results, and present recommendations to clients.
  • Serve as an integrated program manager, setting expectations and methodology from planning through execution.
  • Manage scope, requirements, resources, and budgets for assigned projects.
  • Develop, standardize, and maintain consulting playbooks and delivery toolkits, including charters, governance packs, risk/action/issue/dependency and responsibility assignment matrices, key performance indicator trees, and benefits realization plans; conduct quality checkpoints and retrospectives to improve consistency and outcomes.
  • Tailor and combine Project Management Institute and Project Management Body of Knowledge methods, Agile and Scaled Agile Framework practices, Prosci and ADKAR change methods, and Information Technology Infrastructure Library service transition to client contexts and regulated environments.
  • Define and enforce quality gates for design reviews, test strategy approval, cutover readiness, and hypercare exit; monitor delivery health metrics, including schedule and budget variance, earned value management, defect density, post-launch incident rates, adoption, customer satisfaction, and net promoter score, and implement corrective actions.
  • Serve as an executive-facing advisor, facilitate steering committee and decision forums, and translate delivery health and risk into clear business narratives and options.
  • Identify expansion opportunities from program insights and support pursuits with delivery approaches, estimates, staffing models, and Trace3 accelerators emphasizing measurable value realization and client experience.
  • Conduct delivery excellence reviews at kickoff, midpoint, pre-close, and post-retrospective to identify risks, capture lessons, and update standards and assets.
  • Lead resources directly and through cross-functional teams to drive high-performing teams.
  • Conduct performance feedback, coaching, and development planning for team members; provide input into performance evaluations, compensation decisions, and promotion readiness.
  • Build and lead blended teams comprising Trace3, client, and partner/vendor resources; clarify roles and capacity, coach project managers, Scrum Masters, business analysts, and architects, and foster psychological safety and accountability.
  • Establish communication cadences and governance forums to ensure transparency, alignment, and timely stakeholder decision-making.
  • Support account teams in presenting opportunities and proposals to clients.
  • Serve as the primary escalation point for delivery issues and ensure timely resolution and alignment with client and internal stakeholders.
  • Travel to client sites up to 50% of the time.
  • Perform other duties as assigned by the supervisor.

Desired Qualifications

  • PMP or PgMP certification.
  • Agile certification such as CSM or SAFe.
  • Prosci or ADKAR certification.
  • ITIL certification.
  • Lean Six Sigma certification.
  • TOGAF certification.
  • FinOps Practitioner certification for cloud-heavy programs.
  • Experience establishing project management office or transformation office operating models, including decision rights, cadence, and artifacts, and rolling out playbooks across a practice.
  • Strong financial acumen in forecasting and estimate at completion, margin management, earned value, and benefits/value tracking aligned to business cases and objectives and key results.

About the Company

Trace3

IT consulting and infrastructure integration

Trace3 is a technology consulting and integration partner that helps enterprises manage and optimize IT infrastructure. It focuses on IT security, hybrid cloud strategy, and product release planning, offering professional integration services such as staging, imaging, asset tagging, and global logistics to streamline asset monitoring and inventory control. The company earns revenue from service-based engagements, including managing complex data center projects, staged rollouts, and secure inventory management in Tier 1 facilities. Its team also shares knowledge through a weblog covering cloud computing, cybersecurity, and data management. Overall, Trace3 aims to help businesses navigate IT challenges and improve productivity and competitive advantage by fine-tuning technology infrastructure and asset management.

Company size
1,001-5,000
Company stage
Acquired
Total funding
Not listed
Headquarters
Irvine, CA
Founded
2002

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