Forensics – Crisis and Investigations - Managed Services, Cyber Response Manager

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help build a better working world.

The opportunity

We are seeking an experienced Manager to lead client engagements involving cyber incidents, data breaches, and information security events. This role focuses on the post-incident response phase, helping clients assess impacted data, evaluate legal and regulatory obligations, coordinate remediation activities, and manage stakeholder communications. The successful candidate will serve as a trusted advisor to clients and executive stakeholders while leading multidisciplinary teams through complex breach response and recovery efforts.

Your key responsibilities

• Lead end-to-end breach response engagements following incident containment and forensic investigation.
• Direct the assessment and analysis of impacted data sets to determine potential exposure of sensitive, confidential, regulated, or personal information.
• Coordinate cross-functional teams including cybersecurity, privacy, legal, forensic, compliance, and client stakeholders.
• Advise clients on notification, regulatory, contractual, and reporting obligations arising from security incidents.
• Oversee data review, document analysis, impact assessments, and decision-making related to affected individuals and organizations.
• Develop executive-level reports, client deliverables, regulatory submissions, and board-ready communications.
• Guide clients through remediation planning and implementation, including process improvements and control enhancements.
• Manage large-scale projects involving multiple workstreams, tight deadlines, and significant stakeholder engagement.
• Provide strategic counsel to client leadership during high-profile and business-critical incidents.
• Mentor and develop engagement teams while ensuring quality and consistency of client deliverables.

Skills and attributes for success

• Lead engagement teams and provide oversight of technical analyses and client deliverables.
• Analyze findings in investigative matters and develop fact-based reports.
• Ability to identify and articulate opportunities for improvement while helping drive lessons learned activities.
• Demonstrate strong analytical, project management, and problem-solving skills.
• Coach, mentor, and develop staff and senior team members through active feedback and professional development.
• Identify opportunities to expand existing client relationships and support business development initiatives.
• Work effectively across multidisciplinary teams and manage competing priorities in a fast-paced environment.
• Leverage technology and innovation to enhance engagement delivery and team effectiveness.
• Application of emotional intelligence and calm under pressure.

To qualify for the role, you must have

• A bachelor’s or master’s degree in computer science, information systems, engineering, cybersecurity or a related field.
• 5 to 8 years of experience in cyber incident response, data breach response, digital forensics, privacy consulting, cybersecurity consulting, risk advisory, or related disciplines.
• Deep understanding of security threats, vulnerabilities, and incident response, to include the ability to digest threat intelligence and apply it to client engagements.
• Be familiar with a basic understanding of legalities surrounding electronic discovery and analysis.
• Strong understanding of privacy and data protection regulations, including notification and reporting requirements across multiple jurisdictions.
• Experience supervising engagement teams and reviewing work products.
• Strong written and verbal communication skills with the ability to present complex information to executive-level stakeholders.
• Proven ability to lead teams and manage multiple concurrent engagements in a fast-paced environment.
• Excellent executive communication, stakeholder management, and client-facing consulting skills.
• Strong negotiation and influencing skills, and the confidence to communicate complex technical concepts to a wide range of audiences
• Achieved or be willing to pursue related professional certifications such as GCFE, GCFA, GCIH, CISA, CISM, CISSP, or CCIM.
• The ability and willingness to travel and work in excess of standard hours when necessary.
• Access to reliable transportation to/from the EY office and client sites. A driver's license is strongly recommended as ride share and public transportation options may not be available in all locations.

Ideally, you’ll also have

• Experience working with Fortune 500 companies.
• Experience in industries such as manufacturing, healthcare, energy, infrastructure, or the public sector.
• Experience working with law enforcement, both domestic and internationally, in the cyber incident response or related crisis management field.

What we look for

• Demonstrated integrity in a professional environment.
• Ability to work independently, while also being able to contribute to a cohesive team environment under crisis conditions.
• Have a global mind-set for working with different cultures and backgrounds.
• Excellent social, communication, and writing skills.
• Knowledgeable in business industry standard security incident response process, procedures, and life cycle.
• Excellent organizational skills, teaming skills, and strong attention to detail.

What we offer you
At EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.  The base salary range for this job is: 
• • New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $106,900 to $178,100
  • Bay Area California offices – $111,400 to $185,500
  • All other offices locations in the US, including Sacramento – $89,100 to $163,200
• Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.  In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.                                              

• To make the most of your application experience, please limit yourself to two applications within a six-month period.
• EY accepts applications for this position on an on-going basis.
• For those living in California, please click here for additional information.
• At EY, our values set the foundation for how we work and the behaviors we expect of our people. Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.

EY  |  Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

All in to shape the future with confidence.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.  

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process,  please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at [email protected].