Product Support Associate - Product Support

Job Title
Retail Warehouse- Product Support Associate

Job Overview
Our Retail Warehouse- Product Support Associates are essential team members at Bob’s Discount Furniture, playing a critical role in the back-end operations that make our stores shine. Whether part-time or full-time, this role ensures our showrooms are staged to perfection, our merchandise is handled with care, and our customers receive exceptional service from behind the scenes. This position works closely with store leadership and visual merchandising to maintain safety, cleanliness, inventory integrity, and showroom readiness.

What You’ll Bring to Bob’s
At Bob’s Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by hands-on capabilities, teamwork, dependability, and a passion for doing great work with pride. If you're someone who enjoys fast-paced physical tasks, working with a team, and contributing to a store’s success, this is the role for you!

Key Skills for Success
To excel in this role, you will need to demonstrate strengths in the following skill areas:

Core Competencies & Expertise

• Receiving, Staging, and Shipping Operations
• Safe and Efficient Stockroom Management
• Visual Merchandising Prep and Assembly Support
• Inventory Control and Organization
• Team Collaboration and Task Execution
• Customer Pickup Coordination and Service
• Workplace Cleanliness and Safety Compliance
• Adaptability in a Retail Schedule Environment

Preferred Competencies & Skills

• Prior warehouse, stockroom, or back-end retail experience
• Familiarity with visual display setup and basic assembly tasks
• Customer service exposure or café support experience
• Desire for career advancement in a supportive team setting
• Strong work ethic and pride in quality performance

Who We Are
At Bob’s, we have fun, we love what we do, and we’re growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we’re committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.

How We Will Support Your Success
We know you have many choices when it comes to your career. At Bob’s, we invest in your growth, well-being, and career advancement.

Benefits & Perks

• Medical, Dental, and Vision insurance
• Employer-paid and voluntary Life Insurance
• 401(k) Profit Sharing Plan with generous match
• Paid time off: sick days, vacation, holidays—and your birthday!
• Employee Assistance Program and Emergency Financial Aid Programs
• Employee Discounts starting on Day 1
• Flexible retail schedules including weekends, evenings, and holidays
• Tuition reimbursement and development opportunities
• Hourly Pay Range:$18.00 per hour

Our Culture & Core Values
At Bob’s, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We’re not just a workplace; we’re a team that supports and celebrates each other!

Minimum Qualifications

• Must be at least 18 years old
• Ability to work nights, weekends, and holidays
• Ability to lift, move, and assemble merchandise
• Strong communication and listening skills
• Must be able to work well in a team environment

Physical Demands

• Regular lifting and movement of up to 50 lbs
• Standing, walking, and climbing throughout shifts
• Manual handling of furniture and visual staging elements

Diversity is a Core Value at Bob’s
At Bob’s Discount Furniture, we want you to feel at home. Whether you’re shopping with us or a part of the Bob’s team, we want you to know that you are valued, appreciated, and free to be who you are. We are committed to creating a place as diverse as the communities we serve.

#BDFHP#

It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

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