Carrier Account Representative

About Our Training/Mentorship Program

• Classroom training is led by an Arrive trainer and designed to get you familiar with the third party logistics industry alongside a group of your peers. 
• Learn the Arrive story and the history that shaped an entire industry. 
• Get familiar with our proprietary technology, ARRIVEnow.
• Work closely with an experienced mentor during your training who will help you learn the strategy behind building relationships with carriers.

Carrier Account Representative Responsibilities

• Focus on building new relationships with carrier partners across the country..
• Manage the carrier partners that you identified  during the training program as you develop and procure new relationships.
• Sharpen your relationship building and customer service skills alongside your Carrier team and manager.
• Build internal relationships with our Business Development team members and work together to find the best solutions for their clients. 
• Emphasize service - you will be measured on KPIs like on-time deliveries, proactive tracking and outbound calls.
• Earn industry certifications that will prepare you to source capacity for different types of service offerings. 

Qualifications

• Bachelor’s degree is preferred with an emphasis on Business or a related field.
• Eager to contribute to a high-energy environment. You will build your career in an office, alongside a team of your peers
• A strong work ethic is essential. If hard work does not come naturally to you, this might not be a good fit. 
• Strong communication skills, with a demonstrated ability to get things done over the phone, through email, and face-to-face. 
• Able and excited to build relationships with a wide variety of people. You will have fun talking to peers, truck drivers, dispatchers, and business leaders alike. 

The Perks of Working With Us

• Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
• Invest in your future with our matching 401(k) program.
• Build relationships and find your home at Arrive through our Employee Resource Groups.
• Enjoy office wide engagement activities, team events, happy hours and more!
• Leave the suit and tie at home; our dress code is casual.
• Work in the booming city of Austin, TX – we are in a convenient location close to the airport and downtown.
• Park your car for free on site!
• Start your morning with a specialty drink from our fully stocked coffee bar, Broker’s Brew.
• Sweat it out with the team at our onsite gym.
• Maximize your wellness with free counseling sessions through our Employee Assistance Program
• Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
• Receive 100% paid parental leave when you become a new parent.
• Get paid to work with your friends through our Referral Program!
• Get relocation assistance! If you are not local to the area, we offer relocation packages.