A

Avalara

Cloud-based tax compliance and automation platform

Principal Marketing Operations - AI & Agent Systems

Full-TimeUpdated on 10/23/2026Deadline 10/7/27
No salary listed
Senior, Expert
Remote in USA
Remote
AI & Machine LearningApplied Machine Learning

About the job

Requirements
  • At least 8 years of experience in B2B SaaS marketing technology, marketing operations, or AI/automation engineering, with experience designing and scaling automated or AI-driven systems.
  • Hands-on experience building and deploying AI agents or large language model-powered workflows, including prompt engineering, orchestration frameworks, and API integrations.
  • Fluency with Marketo, Salesforce, 6sense, Power BI, and ON24, including how agents integrate with these platforms.
  • Ability to operate as a senior individual contributor and technical subject-matter expert, influencing and enabling teams without formal authority over headcount.
  • Grounding in full-funnel B2B revenue marketing, including demand generation, campaign lifecycle, and funnel metrics.
  • Experience owning technical roadmaps and governance frameworks in a matrixed organization.
  • Ability to translate technical capabilities into business impact for non-technical audiences.
  • Experience using AI and AI-related technologies and applying AI to business challenges.
Responsibilities
  • Own the roadmap and prioritization for the shared agent fleet across Market & Audience Intelligence, Planning & Optimization, and Campaign Execution.
  • Prioritize agent investment based on impact and scale, resourcing the highest-return use cases first.
  • Align the agent roadmap with enterprise pipeline and go-to-market priorities in partnership with Revenue Programs and Revenue Marketing leadership.
  • Build, test, and deploy agents across competitive monitoring, review monitoring, audience sizing, product usage insights, path-to-plan planning, channel optimization, campaign performance, brief development and deployment, messaging testing and development, content and creative, campaign operations and activation, and sequence building.
  • Own the technical architecture for agent orchestration, including integrations with Marketo, Salesforce, 6sense, Power BI, and ON24, in collaboration with IT teams.
  • Establish quality assurance, monitoring, and guardrails to ensure agents operate reliably and safely at production scale.
  • Own agent quality and performance standards across Revenue Marketing.
  • Define and enforce standards for agent accuracy, reliability, and responsible operation.
  • Manage the agent lifecycle from build through iteration and retirement based on performance data and evolving business needs.
  • Partner with Enterprise, SMB, Product-Led GTM, Events, Product, Growth, and Partner Marketing teams to embed suitable agents into each team's workflows.
  • Enable and train teams to use, prompt, and interpret agent outputs, and act as the technical point of contact for agent-related questions.
  • Translate team-specific needs into shared, reusable agent capabilities rather than one-off builds.
  • Track agent adoption, utilization, and return on investment across Revenue Marketing teams.
  • Optimize existing agents using usage data, performance signals, and stakeholder feedback.
  • Monitor market and competitive signals to evolve the agent fleet proactively.
  • Measure agent adoption and utilization across Revenue Marketing teams and pillars; reliability and accuracy against quality standards; efficiency gains such as speed-to-market and capacity created without added headcount; contribution to campaign velocity, pipeline performance, and funnel conversion; and stakeholder satisfaction and adoption across pods.

About the company

Avalara provides cloud-based tax compliance services for businesses of all sizes. Its main product, AvaTax, automatically calculates sales tax at the point of purchase and can be connected to many business apps to make tax determinations as orders move through a company’s systems. Beyond calculation, Avalara offers returns filing and ongoing compliance management, helping customers stay up to date with changing tax laws. The company earns money through subscriptions tied to how many transactions you process and how complex your tax needs are, and it also offers consulting and training services to support customers. Compared with others, Avalara covers many industries (like e-commerce, retail, manufacturing, and software) and integrates with a wide range of platforms, aiming to provide an end-to-end, automated tax workflow. Its goal is to reduce the risk of penalties and streamline tax compliance so businesses can focus on their core operations.

Company Size

5,001-10,000

Company Stage

Acquired

Total Funding

$1.5B

Headquarters

Durham, North Carolina

Founded

2004

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Simplify Jobs

Simplify's Take

What believers are saying

  • September 2026 Aviator launch turns manual compliance work into minutes of oversight.
  • Claire Goad’s September 17, 2026 hire expands e-invoicing leadership for ViDA and Germany.
  • Medius integration on September 24, 2026 embeds AvaTax deeper into AP approvals and workflows.

What critics are saying

  • Vertex’s 2022 lawsuit won class certification on August 31, 2026, extending deal-risk scrutiny.
  • Avalara’s private-equity ownership can pressure R&D if integration bets miss adoption targets.
  • Vertex, Thomson Reuters, and Sovos attack Avalara’s core tax and e-invoicing workflows directly.

What makes Avalara unique

  • Avalara owns 54 billion annual AvaTax API calls, creating unmatched tax-data scale.
  • Versori and Aviator bundle agentic AI with 22 years of compliance workflows.
  • Avalara’s e-invoicing and DACH hires deepen distribution where CTC mandates are accelerating.

Help us improve and share your feedback! Did you find this helpful?

Benefits

  • Health Insurance
  • Life Insurance
  • Disability Insurance
  • Parental Leave
  • Remote Work Options
  • Hybrid Work Options
  • Performance Bonus

Growth & Insights and Company News

6 month growth

0%

1 year growth

0%

2 year growth

1%
PR Newswire
Oct 22nd, 2026
Fran's Chocolates saves up to $120,000 a year with Avalara tax automation and AI agent

Fran's Chocolates, a Seattle-based gourmet chocolatier, has automated its multistate sales tax compliance with Avalara. It was also among the first customers worldwide to beta test Avalara Aviator, the company's new agent hub for tax and compliance, Avalara announced on October 22, 2026. As e-commerce and wholesale sales grew nationwide, Fran's crossed economic nexus thresholds in more states, and manual processes became harder to manage. It adopted Avalara AvaTax for tax calculations, Managed Returns for filing and remittance, and Exemption Certificate Management for tracking certificates. The chocolatier says it saves up to $120,000 a year in salary and benefits by avoiding extra full-time hires. Automated tax classification across more than 900 SKUs has reclaimed more than 100 hours a year, and its financial close cycles are shorter. "The agent does the scanning, and we decide what to act on," said Ken Harrison, senior accountant at Fran's Chocolates.

Quality Magazine
Oct 19th, 2026
QT9 Software partners with Avalara to automate tax compliance.

QT9 Software partners with Avalara to automate tax compliance. October 19, 2026 QT9 Software, a leading provider of quality management (QMS) and enterprise resource planning (ERP) software for regulated manufacturers), announced it has partnered with Avalara, the agentic AI leader in global tax and compliance. QT9 Software is now part of Avalara's "Certified for AvaTax" program, which features integrations that perform at the highest level, providing the best possible customer experience. As a result of this partnership, QT9 Software's customers can now choose Avalara AvaTax to deliver sales and use tax calculations within existing business applications at the time of checkout or billing - in real time. Looking for a reprint of this article? From high-res PDFs to custom plaques, order your copy today! JOIN TODAY to unlock your recommendations. Already have an account? Sign In

Liftoff Commerce
Oct 13th, 2026
Liftoff Commerce partners with Avalara to automate tax compliance.

Liftoff Commerce partners with Avalara to automate tax compliance. Atlanta, GA: Liftoff Commerce, the end-to-end technology platform built for print, promotional products, and apparel distributors, today announced a partnership with Avalara, the agentic AI leader in global tax and compliance. Liftoff Commerce is now part of Avalara's "Certified for AvaTax" program, which features integrations that perform at the highest level, providing the best possible customer experience. As a result of this partnership, Liftoff's customers can now choose Avalara AvaTax to deliver sales and use tax calculations directly within the Liftoff Commerce platform at the time of checkout or billing - in real time. With Avalara's tax compliance technology, Liftoff subscribers now have access to powerful tax calculation and management capabilities as well as more granular control over tax codes and how they are applied to products. The integration helps businesses navigate increasingly complex tax requirements while reducing the administrative burden associated with managing tax rates, product classifications, and changing tax rules across jurisdictions. For Liftoff subscribers selling across multiple states or internationally, the integration provides a scalable approach to tax compliance that can grow alongside their business. By combining Avalara's tax technology with the flexibility of the Liftoff Commerce platform, subscribers can automate critical aspects of tax calculation, improve accuracy at checkout, and spend less time maintaining tax rules manually. "We're excited to partner with Avalara for tax calculation and management," said Andrew Alford, President of Liftoff Commerce. "Avalara has set the standard when it comes to accuracy, ease of use, and scalability. Our subscribers have been asking for a solution like this for a long time, and we're pleased to finally make it available as part of the Liftoff Commerce ecosystem." Liftoff Commerce is now an Avalara Certified partner. Certified partners pass a series of criteria developed by Avalara to ensure the connector's performance and reliability, thereby helping mutual customers benefit from a seamless experience with Avalara's tax compliance solutions. About Liftoff Commerce. Liftoff Commerce is an end-to-end technology platform built for distributors in the print, promotional products, and apparel industries. Liftoff brings ecommerce, company stores, product customization, digital asset management, inventory control, quoting, supplier connectivity, purchasing, order management, production workflows, fulfillment, and business operations together in one unified platform. From the first customer interaction through production and delivery, Liftoff gives distributors the tools to run, automate, and scale nearly every part of their business from a single system. Learn more at liftoffcommerce.com. About Avalara. Avalara is the agentic AI leader in global tax and compliance. For more than two decades, Avalara's trusted tax content, deep compliance expertise, proprietary data, and technology have helped customers succeed on a global scale. Avalara now pairs that foundation with agentic AI to help businesses execute complex compliance work while keeping people in control. Avalara processes more than 54 billion AvaTax API calls annually and supports millions of businesses worldwide. For more information, visit Avalara.com.

PR Newswire
Oct 13th, 2026
Otelier and Avalara launch two-way integration to automate hotel tax compliance

Otelier, a hospitality data platform, has launched a two-way integration with tax compliance firm Avalara. It connects Avalara's tax tools with Otelier Rec, helping hotel finance teams automate lodging tax compliance. Daily revenue summaries and exemption details flow from Otelier Rec to Avalara, which prepares, files, and remits sales and lodging tax returns. Rec flags any gaps between Avalara's verified tax rates and those applied in a hotel's property management system, so staff can fix them before filing. Otelier also added a workflow that requires users to record a reason for each tax-exempt line item. The integration is certified and being piloted by a leading hotel management company. It is now available to hotel companies.

TechDay
Sep 24th, 2026
Avalara launches AI tool for enterprise system links.

Avalara launches AI tool for enterprise system links. Fri, 25th Sep 2026 (Today) Avalara has launched Versori by Avalara, a product designed to help organisations connect enterprise systems to its tax and compliance software. Available through Avalara's developer portal, the product is aimed at developers and partners building links between tax tools and wider business software. Businesses often run a mix of enterprise resource planning software, billing systems, eCommerce applications and custom-built technology. Connecting those systems can require significant engineering work, especially when companies update software, add new platforms or change internal processes. AI integration tool Versori by Avalara uses specialised artificial intelligence agents to handle different stages of that integration work. It is intended to reduce the time needed to research requirements, establish system connections, generate code and prepare connectors for live deployment. The launch reflects a wider push by software companies to use AI for technical development tasks that have traditionally required large teams of specialists. Integration work has become a recurring pain point because it often sits between core systems and can slow broader software projects. According to Avalara, the product uses four AI agents across the integration process: Plan, Connect, Build and Deploy. The Plan agent analyses endpoint schemas, application programming interface contracts and compliance requirements to define the integration architecture. Connect handles authentication and system handshakes between platforms, including ERP systems, billing engines, eCommerce software and custom databases. Build generates transformation logic, mapping rules and error-handling code. Deploy runs automated testing, checks the resulting connector against Avalara certification benchmarks and publishes it for use. Code transparency provided Avalara said customers and partners retain access to the generated connector code and underlying business logic. That is likely to matter for companies that want visibility into how integrations are built or need to adapt them over time. Hugo Sarrazin, Chief Executive Officer of Avalara, described the product as a way to remove a common hurdle in tax and compliance projects. "Businesses should not have to spend significant engineering time just to connect tax and compliance to the systems where they already work," said Hugo Sarrazin, Chief Executive Officer, Avalara. "Versori by Avalara changes that equation. Specialised AI agents can research, build, test and deploy production-grade connectors in days, giving developers and partners a dramatically faster path to bring Avalara into virtually any enterprise system," said Sarrazin. "For customers, that means less integration work, faster time to value and greater freedom to use the technology that works for their business," added Sarrazin. Avalara positioned the product as an alternative to generic code-generation tools and fixed templates. Instead, the software is built around AI agents assigned to distinct tasks within the integration lifecycle. That approach points to a more specific use of AI than broad productivity tools that draft code or documentation. Here, Avalara is targeting a narrow but commercially important area where tax and compliance software must work reliably with the systems customers already use to run finance, sales and online transactions. Expanding partner capabilities The launch also underlines the importance of partner ecosystems for software vendors selling into complex business environments. By giving external developers tools to build connectors more quickly, vendors can expand the number of systems their products can reach without creating every integration internally. Avalara said it supports millions of businesses worldwide and processes more than 54 billion AvaTax API calls each year. Those volumes help explain why integration work matters to the company, as tax calculation and compliance software often has to sit inside transaction-heavy business workflows. Users of the developer portal can access documentation and training related to the new product. The aim is to let developers move from integration requirements to a connector that meets Avalara's certification standards with less manual work. Avalara has spent more than two decades building tax content, compliance data and related software tools. The latest launch shows how established business software providers are applying AI to technical bottlenecks that can affect implementation costs, project timing and customer adoption. Versori by Avalara is intended to give developers and partners a faster route to connect Avalara services with enterprise systems.