YMCA of Greater Boston

Community health, child care, youth programs

Assistant Director of Housing

Social & Community ServicesConfirmed live in the last 24 hours

Full-timeBoston, MA, USA$80k - $85k /yrIn-person

About the Job

Requirements

A minimum of three years of experience in housing, homelessness services, human services, property management, or a related field.
Supervisory or management experience is required.
Knowledge of housing regulations, compliance standards, and program documentation requirements.
Experience with billing, financial administration, contract management, or reporting.
Understanding of trauma-informed practices, domestic violence, ADA accommodations, participant rights, and housing stabilization services.
Strong communication, organizational, problem-solving, and relationship-building skills.
Ability to manage multiple priorities while maintaining attention to detail, professionalism, and accountability.

Responsibilities

Maintain compliance with YMCA, EOHLC, and funder requirements, achieving satisfactory results on audits, monitoring visits, and inspections.
Ensure 95% of required reports, billing submissions, and financial documentation are completed accurately and submitted on time.
Provide regular supervision, coaching, and support to all direct reports, with annual performance reviews completed as required.
Maintain participant files and program documentation with 90%+ accuracy and completeness during internal reviews.
Address resident concerns, lease compliance issues, and property-related matters in a timely manner with appropriate documentation and follow-up.
Support housing stability outcomes by maintaining program occupancy and minimizing avoidable participant exits.
Complete corrective actions resulting from audits, inspections, or monitoring reviews within required timelines.
Build and maintain productive relationships with property managers, funders, service providers, and community partners.
Identify and implement process improvements that strengthen program quality, efficiency, compliance, or participant experience.
Provide leadership continuity and operational oversight in the Executive Director's absence.

Desired Qualifications

A bachelor's degree in Human Services, Social Work, Public Administration, Housing, Business, or a related field is preferred.

The YMCA of Greater Boston seeks an experienced and mission-driven Assistant Director of Housing to support the leadership and oversight of housing and stabilization programs. This role partners with the Executive Director to ensure operational excellence, regulatory compliance, strong staff performance, and high-quality participant services.

The ideal candidate is an organized, accountable leader who combines strong operational skills with compassion, professionalism, and a commitment to housing stability.

Maintain compliance with YMCA, EOHLC, and funder requirements, achieving satisfactory results on audits, monitoring visits, and inspections.
Ensure 95% of required reports, billing submissions, and financial documentation are completed accurately and submitted on time.
Provide regular supervision, coaching, and support to all direct reports, with annual performance reviews completed as required.
Maintain participant files and program documentation with 90%+ accuracy and completeness during internal reviews.
Address resident concerns, lease compliance issues, and property-related matters in a timely manner with appropriate documentation and follow-up.
Support housing stability outcomes by maintaining program occupancy and minimizing avoidable participant exits.
Complete corrective actions resulting from audits, inspections, or monitoring reviews within required timelines.
Build and maintain productive relationships with property managers, funders, service providers, and community partners.
Identify and implement process improvements that strengthen program quality, efficiency, compliance, or participant experience.
Provide leadership continuity and operational oversight in the Executive Director's absence

Bachelor's degree in Human Services, Social Work, Public Administration, Housing, Business, or a related field preferred.
Minimum of three years of experience in housing, homelessness services, human services, property management, or a related field.
Supervisory or management experience required.
Knowledge of housing regulations, compliance standards, and program documentation requirements.
Experience with billing, financial administration, contract management, or reporting.
Understanding of trauma-informed practices, domestic violence, ADA accommodations, participant rights, and housing stabilization services.
Strong communication, organizational, problem-solving, and relationship-building skills.
Ability to manage multiple priorities while maintaining attention to detail, professionalism, and accountability

About the Company

YMCA of Greater Boston

Community health, child care, youth programs

The YMCA of Greater Boston runs a network of facilities and program sites that provide health and wellness programming, child care, summer camps, youth sports, teen leadership programs, workforce development, and community outreach in Massachusetts. Its programs work by offering membership-accessible activities and schedules across locations, enabling families and individuals to participate in fitness, child care, camps, sports leagues, leadership trainings, and job readiness services through on-site programs and community partnerships. The organization differentiates itself by being the largest social services provider in Massachusetts with a broad, integrated set of services focused on wellness, youth development, education, and employment in a community-based, nonprofit model. Its goal is to strengthen communities by improving health, developing young people, and expanding economic opportunity through accessible programs and support services.

Company size: 1,001-5,000
Company stage: Grant
Total funding: $40K
Headquarters: Boston, MA
Founded: 1851

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