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Pure Storage

Delivers all-flash storage hardware and services

Director, Partner Services Product Management

Product ManagementUpdated on Nov 12
Full-time

About the Job

Requirements

  • 15+ years of relevant experience and a Bachelor's degree or equivalent practical experience.
  • Significant experience in product management, program management, or product-led transformation in a technology, services, or partner ecosystem.
  • Demonstrated ability to own a roadmap and move complex initiatives from customer or business discovery through launch, adoption, measurement, and iteration.
  • Experience translating diverse stakeholder input into clear product requirements, priorities, and business decisions.
  • Familiarity with channel programs, partner services, managed services, technical support, or services enablement is strongly valued.
  • Experience with cross-functional systems, data, automation, and process improvements that make programs easier to operate and scale.
  • Strong business and analytical skills, including the ability to build business cases, assess program performance, and partner on commercial and incentive models.
  • Experience coordinating go-to-market readiness across product, operations, sales, finance, communications, and regional teams.
  • Ability to balance partner experience, customer outcomes, business value, operational feasibility, and risk.
  • Experience presenting recommendations to senior leaders.

Responsibilities

  • Define the Partner Services portfolio strategy and product roadmap, translating business priorities and partner needs into a clear sequence of investments and outcomes.
  • Lead or collaborate on discovery and requirements gathering with partners, field teams, customers, and internal stakeholders, and synthesize findings into prioritized opportunities, product requirements, and decision recommendations.
  • Translate Everpure product and platform capabilities into partner-delivered services offers that meet market needs and support customer outcomes.
  • Own the product lifecycle for new services and specializations, establishing launch criteria, readiness requirements, adoption plans, and ongoing lifecycle plans.
  • Develop pricing, discount, incentive, renewal, and profitability models with Finance, Monetization, GPO, Renewals, and other stakeholders; document assumptions and present evidence-based options for decisions.
  • Align Partner Services portfolio priorities with product launches, NPI, NSI, and go-to-market priorities, and coordinate requirements, timelines, enablement, and readiness across relevant teams.
  • Build executive-ready business cases and investment recommendations that explain expected value, costs, risks, dependencies, and measures of success.
  • Define portfolio metrics and regular operating reviews to assess adoption, partner and customer experience, service quality, operational performance, and business outcomes, and use findings to adjust priorities and investment.
  • Partner with regional teams to convert portfolio strategy into priority-partner growth plans while maintaining clear global standards and room for theater-specific execution.
  • Communicate roadmap decisions, dependencies, risks, and progress to executives and cross-functional partners, building alignment and accountability without relying on formal authority.

About the Company

Pure Storage

Delivers all-flash storage hardware and services

Pure Storage provides data storage solutions including all-flash storage arrays, cloud storage, hybrid cloud, and data protection services. Its products work by using flash memory to deliver fast data access, with Evergreen One offering a subscription-based, continuous update and maintenance model that keeps hardware and software up to date without replacing hardware. The company differentiates itself from competitors through a focus on high-performance all-flash storage, scalable data management, and a subscription-based Evergreen model that sustains ongoing software/firmware updates. Its goal is to help businesses manage, protect, and access their data efficiently at scale with sustainable, environmentally friendly storage solutions.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Santa Clara, CA
Founded
2009

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