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Kaiser Permanente

Integrated healthcare provider and payer platform

Documentation Integrity Specialist 4 - Clinical Licensure

Clinical Support & Patient AdministrationPosted on Nov 5
Full-timePasadena, CA, USANo salary listedIn-person

About the Job

Requirements

  • At least two years of experience in an inpatient acute care or clinical setting.
  • A bachelor's degree in Nursing, Medicine, Health Administration, Health Information Management, or a related field and at least four years of experience in nursing, medicine, clinical documentation integrity, inpatient coding, quality review, case management, or a directly related field; alternatively, at least seven years of experience in those fields.
  • At hire, a California Nurse Practitioner Certificate, California Registered Nurse License, California Doctor of Medicine License, or California Physician Assistant License is required.

Responsibilities

  • Review a moderate caseload of medical and health records to promote accurate and complete clinical documentation.
  • Review results of a moderate to large caseload of medical record reviews and work with others to rectify omissions or contradictions in medical records.
  • Complete medical codes and diagnostic-related groups to accurately capture diagnoses, in collaboration with senior team members and leadership.
  • Contribute to identifying medical conditions that affect severity-of-illness and risk-of-mortality indicators.
  • Monitor documentation clarification queries to support timely resolution of open queries.
  • Support reviews of clinical documentation improvement and integrity programs and integrate processes that improve documentation accuracy, completeness, and issue resolution.
  • Identify areas for improvement in clinical review and documentation processes, and collaborate with team members to develop and implement documentation improvement initiatives.
  • Collaborate on staff training in medical review and coding, quality standards, and documentation requirements for diagnosis capture.
  • Work with others to identify training needs and collaborate with senior professionals to develop clinical documentation education and training programs.
  • Complete reviews and documentation in accordance with regulatory requirements.
  • Perform audits of clinical documentation under established procedures to support compliance with federal, state, and local regulations, and document non-compliance cases.
  • Maintain current knowledge of relevant regulations and share regulatory updates and opportunities with team members.
  • Provide coworkers and stakeholders with information, resources, advice, and subject-matter expertise; build cross-functional and external relationships.
  • Seek and address performance feedback, provide actionable feedback to others and managers, and pursue self-development.
  • Influence others through technical explanations and examples, provide options and recommendations, adapt to change, and help others adapt to new tasks and processes.
  • Facilitate team collaboration to support business outcomes.
  • Complete assignments autonomously and support business-specific projects by applying subject-matter and business knowledge to develop solutions.
  • Encourage team members to follow procedures and policies, collaborate cross-functionally and externally, make recommendations, solve complex problems, escalate high-priority risks, and monitor progress and results.
  • Support work-plan development, identify resources to meet priorities and deadlines, identify improvement opportunities, and engage stakeholders to reach appropriate solutions.

Desired Qualifications

  • A Certified Clinical Documentation Specialist credential (CCDS) from the Association of Clinical Documentation Integrity Specialists, or a Certified Documentation Improvement Practitioner (CDIP), Certified Coding Specialist (CCS), Certified Coding Specialist Physician-based (CCS-P), Registered Health Information Administrator (RHIA), or Registered Health Information Technician (RHIT) credential from the American Health Information Management Association.
  • Three years of experience using Epic System software or another electronic medical record system.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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