Systems Administrator

Job Description

Our small engineering team is changing the way healthcare decisions are made. We’re building new products and solutions that allow patients and medical researchers to unlock the power of new datasets. We validate the economic and clinical utility of new digital health technologies and enable regular people to participate in finding the best tools to help make managing health just a little easier for everyone. Our engineering team is committed to using the best tools for the job, including React, Python, Ruby on Rails, RabbitMQ, ElasticSearch, and Semaphore CI. We need best-in-class Systems Administrators to help us build new products and scale our existing offerings to the world.

Role and Responsibilities

    Work closely with the rest of the engineering team to develop, maintain, and improve our ability to quickly respond to changing company priorities without sacrificing system stability or security.

    Resolve emergencies and sudden issues in tandem with our DevOps person.

    Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes.

    Perform regular security monitoring to identify any possible intrusions.

    Perform regular security audits and take steps to ensure compliance with security standards.

    Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities.

    Perform ongoing performance tuning, hardware upgrades, and resource optimization.

    Configure employee workstations in accordance with company standards and operational requirements.

    Provide basic technical support to users regarding their workstations (e.g., VPN configuration, AntiVirus installation).

    Help employees with onboarding and account provisioning. Manage groups and email lists for existing employees in our Google Apps domain.

    Research and recommend innovative, and, where possible, automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.

    Provide occasional guidance, some of which is technical.

    Responsibilities sometimes require working evenings and weekends, occasionally with little advanced notice.

Qualifications

Qualifications

    3+ years professional system administration experience.

    Knowledge of the fundamentals of Unix administration (Linux-specific preferred).

    Candidate should be investigative and curious, always looking to find the root cause of a problem and make changes to prevent the problem’s recurrence.

    Comfortable at the command line in addition to a GUI or web interface.

    Some scripting knowledge is necessary (e.g., shell, Perl, Python, Ruby). Additional programming experience is a huge benefit, the more varied the better.

    General knowledge of common protocols (HTTP, DNS, SMTP). If you know how to manually send HTTP requests over telnet, you’re the kind of person we’re looking for.

    IT Security or Compliance experience is a plus.

    Familiarity with Google Apps or another groupware solution a plus.

    AWS knowledge is a plus.

    Experience in a HIPAA or HITECH compliant environment is a plus.

Additional Information

Company Culture

    Mission driven and passionate about making things that matter in healthcare.

    Hard-working, but also respectful of personal time.

    Dedicated to creating stable systems that automatically scale to meet demand.

Benefits

    Health, dental, and vision benefits for you, and competitive coverage for your family.

    Relocation support.

    Equity.

    Flexible work hours.

    Open vacation policy - take time when you need it.

    We support remote work when needed.

    Relaxed work environment.

    Your choice of computing equipment and gear.

    Lots of opportunities for growth.