Facilities Coordinator

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Position Overview

Fixed-term contract (CDD) 12-18 months

Part time 20h/week 8.00 am - 12 pm

We are seeking a dynamic Facilities Coordinator to serve as the primary liaison for facility operations, tenant relations, and workplace management. This role combines property management expertise with exceptional customer service to ensure seamless facility operations while representing JLL and our clients with professionalism and excellence in the local business community.

Key Responsibilities

Property & Tenant Management

• Act as point of escalation for all facility issues
• Act as primary point of contact for all tenant inquiries, requests, and escalations
• Build and maintain strong relationships with tenants and landlords where applicable
• Ensure compliance with lease terms and legal requirements across the portfolio
• Coordinate service visits with property management representatives and approved vendors
• Manage the J&J Contractor Management & Permit to Work Process (Inductions, Insurance, Safety Statements & RAMS for all Contractors who come on site).
• Coordinate fire safety activities, including fire extinguisher and alarm inspections, fire drills, and related training.
• Ensure Fire Extinguishers are maintained and tested regularly. (Annually – both building inclusive of the lobbies)
• Coordinate annual inspections and maintenance reviews for electrical and air-conditioning systems during weekly gemba walk
• Drive high standards and consistency in lease requirement management
• Monitor tenant satisfaction and proactively address concerns

Workplace Operations

• Provide exceptional hospitality and support for guests, visitors, and employees
• Resolve day-to-day facility issues, including heating and air conditioning/AC, janitorial services, conference room management, workstation support, and interior and exterior furnishings and equipment
• Coordinate and schedule maintenance activities to meet defined Service

Level Agreements (SLAs)

• Collaborate with internal departments (IT, Security, Real Estate) to ensure high-quality project completion
• Ensure facility compliance with local building, health, safety, and fire codes.
• Water testing is carried out at both blocks and report on any potential legionella issues
• Ensure First Aid box is fully stocked and that the defibrillators are functional and maintained.
• Develop and implement operational procedures and standard operating practices
• Ensure access control creation for external and internal visitors
• Manage the prevention plans for all the contractors (Orthotaxy’s and JLL’s)

Vendor & Contract Management

• Manage facility contracts as the client's designated managing agent
• Coordinate vendor discussions regarding goal setting, performance criteria, and reviews
• Maintain strong relationships with suppliers and service providers
• Monitor service delivery quality and contractor performance
• Think creatively to identify practical, compliant solutions to vendor-related challenges, including excessive costs or suppliers not yet registered in JLL systems

Administrative & Event Support

• Coordinate special events for clients and JLL initiatives : Organize external guests’ visits, including booking restaurants or taxis if needed
• Handle mail services including pickup and delivery
• Organize shipments to EU and out of EU (customs documentation, shipments tracking)
• Support various administrative tasks to ensure smooth daily operations
• Assist with workplace technology integration and facility improvements

Client Relations & Business Development

• Represent JLL and clients professionally in the local and regional business community
• Promote JLL's reputation and capabilities to prospective tenants and clients
• Lead efforts to monitor and enhance customer satisfaction
• Serve as brand ambassador for facility management excellence

Experience & Education

• Minimum 2 years of experience in facilities management, property management, or related field
• Fluent in French and able to communicate in English
• Demonstrated experience in customer service and relationship management
• Background in vendor management and contract coordination preferred
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Experience with facility management systems and technologies
• Interest in continuous improvement and emerging workplace technologies
• Excellent interpersonal, communication, and organizational abilities
• Outstanding customer service orientation with problem-solving mindset
• Strong multitasking capabilities with ability to work independently
• Good working knowledge of English, both written and spoken
• Professional demeanor with excellent written and verbal communication skills
• Ability to work effectively both independently and as part of a remote team
• Proactive and self-motivated, with the ability to anticipate needs, identify issues early, develop solutions, and take ownership through completion

Location:

On-site –Gières

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to ourContact Us page > I want to work for JLL.