OSI Digital

Delivers data-driven digital transformation solutions

Salesforce Lead

Enterprise ApplicationsConfirmed live in the last 24 hours

Full-timeVancouver, BC, CanadaCA$40k - CA$130k /yrIn-person

About the Job

Requirements

At least 10 years of CRM and enterprise application experience, including at least 7 years in Salesforce platform implementations.
Expertise across Sales Cloud, Service Cloud, and Experience Cloud solution architecture.
Technical knowledge of Apex, Triggers, Lightning Web Components, SOQL, Platform Events, and Salesforce Flows.
Experience in Salesforce solution architecture, enterprise integration design, and scalable platform design.
Experience leading large-scale Salesforce implementations and transformation programs.
Knowledge of Salesforce data model design, data migration strategies, and data governance.
Understanding of integration patterns including REST and SOAP APIs, middleware platforms, and event-driven architectures.
Ability to lead distributed teams and manage complex delivery environments.
Experience with Agile methodologies and delivery frameworks.
A bachelor's degree in Computer Science, Information Systems, or Business Administration, or equivalent experience.

Responsibilities

Lead the design, architecture, and implementation of Salesforce solutions across Sales Cloud, Service Cloud, and Experience Cloud.
Advise business stakeholders on Salesforce solutions and translate business requirements into scalable Salesforce architecture and implementation strategies.
Provide technical leadership and guidance to Salesforce developers, administrators, and integration teams across onshore and offshore delivery models.
Design and oversee implementation using Salesforce declarative capabilities and programmatic development, including Apex, Triggers, Lightning Web Components, Batch Jobs, Platform Events, and Flows.
Define and implement integration architecture with external systems using APIs, middleware, event-driven architecture, and Salesforce integration best practices.
Lead the design and optimization of business processes across Sales, Service, and customer engagement workflows.
Drive Salesforce governance, best practices, code quality, and development standards across the implementation lifecycle.
Collaborate with enterprise architects, product owners, and cross-functional teams to align Salesforce solutions with enterprise architecture and business strategy.
Lead Agile delivery teams through sprint planning, backlog refinement, architecture reviews, and technical design sessions.
Mentor and coach Salesforce developers and administrators on architecture patterns, development practices, and platform capabilities.
Guide data architecture, data migration strategies, and data governance within Salesforce.
Participate in client workshops, solution discovery sessions, and roadmap planning to define long-term Salesforce strategy.
Drive Lightning Experience adoption and migration strategies where applicable.
Ensure alignment with security, compliance, and Salesforce platform governance frameworks.

Desired Qualifications

Experience with Data Cloud.
Experience with Salesforce CPQ, including Advanced Approvals, Price Rules, and Quote Configuration.
Salesforce certifications such as Application Architect or System Architect.

Role: Salesforce Lead
Position Type: Full time
Location: Vancouver, BC Canada

Roles and Responsibilities

Lead the design, architecture, and implementation of Salesforce solutions across Sales Cloud, Service Cloud, and Experience Cloud. Experience with Data Cloud is a strong plus.
Act as the primary Salesforce solution advisor to business stakeholders, translating business requirements into scalable Salesforce architecture and implementation strategies.
Provide technical leadership and guidance to Salesforce developers, administrators, and integration teams across onshore and offshore delivery models.
Design and oversee implementation using Salesforce declarative capabilities and programmatic development (Apex, Triggers, LWCs, Batch Jobs, Platform Events, Flows).
Define and implement integration architecture with external systems using APIs, middleware, event-driven architecture, and Salesforce integration best practices.
Lead the design and optimization of business processes across Sales, Service, and customer engagement workflows.
Drive Salesforce governance, best practices, code quality, and development standards across the implementation lifecycle.
Collaborate with enterprise architects, product owners, and cross-functional teams to ensure Salesforce solutions align with enterprise architecture and business strategy.
Lead Agile delivery teams, including sprint planning, backlog refinement, architecture reviews, and technical design sessions.
Mentor and coach Salesforce developers and administrators on architecture patterns, development practices, and platform capabilities.
Provide guidance on data architecture, data migration strategies, and data governance within Salesforce.
Oversee Salesforce CPQ implementations, including pricing strategies, price rules, approval processes, and quote lifecycle management (preferred).
Participate in client workshops, solution discovery sessions, and roadmap planning to define long-term Salesforce strategy.
Drive Lightning Experience adoption and migration strategies where applicable.
Ensure alignment with security, compliance, and Salesforce platform governance frameworks.

Skills and Qualifications

10+ years of CRM and enterprise application experience, with 7+ years in Salesforce platform implementations.
Strong expertise across Sales Cloud, Service Cloud, and Experience Cloud solution architecture.
Deep technical knowledge of Apex, Triggers, Lightning Web Components (LWC), SOQL, Platform Events, and Salesforce Flows.
Proven experience in Salesforce solution architecture, enterprise integration design, and scalable platform design.
Experience leading large-scale Salesforce implementations and transformation programs.
Strong knowledge of Salesforce data model design, data migration strategies, and data governance.
Experience with Salesforce CPQ (Advanced Approvals, Price Rules, Quote Configuration) is preferred.
Strong understanding of integration patterns including REST/SOAP APIs, middleware platforms, and event-driven architectures.
Demonstrated ability to lead distributed teams and manage complex delivery environments.
Exceptional stakeholder management, client communication, and presentation skills.
Strong experience with Agile methodologies and delivery frameworks.
Salesforce certifications such as Application Architect, System Architect certifications are highly desirable.
Bachelor’s degree in Computer Science, Information Systems, Business Administration, or equivalent experience.

About the Company

OSI Digital

Delivers data-driven digital transformation solutions

OSI Digital provides business and technology solutions that help organizations improve performance by turning data into actionable insights. It designs, develops, and implements new systems and services, and also manages and enhances existing platforms, covering data capture, security, integration, analysis, and optimization across the data lifecycle. The company differentiates itself with a global footprint and a large offshore delivery center in Hyderabad, plus partnerships with top tech providers like Tableau, Salesforce, Oracle, Microsoft, AWS, Dell Boomi, and Red Hat to deliver integrated solutions across multiple industries. Its goal is to accelerate digital transformation for clients—from startups to Fortune 500 companies—by delivering data-driven capabilities that improve outcomes.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Los Angeles, CA
Founded: 1993

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