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Veolia

Water, waste, and energy services provider

Operations Technologist

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeManchester, UKNo salary listed

About the Job

Requirements

  • A Chemistry or Chemical Engineering degree, or an equivalent scientific degree qualification, is required.
  • Solid experience working within the UK water treatment industry is required.
  • Experience working with cooling towers, closed systems, and Legionella is required.
  • A full, valid UK driving licence is required.

Responsibilities

  • Ensure work is undertaken safely and complies with internal, legislative, and customer environmental, health, and safety requirements and policies.
  • Complete Legionella sampling to best practice and use internal systems to document and monitor Legionella-related work; complete Legionella training every three years.
  • Follow and document the Legionella positive response process independently.
  • Carry out LCA audit checklists on EVS suppliers across the area, including sites not assigned to the role.
  • Use the Quality, Environment, Health and Safety (QEHS) Gensuite system and associated tools to manage documentation and materials, including RAMS, concern reports, and other applications, and lead the Management of Change process.
  • Plan compliance-calendar tasks and inspection-tool audits and ensure evidence is gathered.
  • Use shared drives for internal and external document sharing and management.
  • Complete SharePoint audits at sites in the area, identify gaps, and set clear deadlines for addressing audit findings.
  • Ensure colleagues and customers have appropriate SharePoint access and permissions.
  • Undertake Point of Work Risk Assessments where appropriate.
  • Carry out operational safety visits and verify audits performed by Operational Analysts.
  • Champion Water Tech inclusion and diversity objectives and wellbeing initiatives.
  • Understand the commercial agreement at each assigned customer site and inform the Account Manager of requested scope changes or over-consumption to maintain profitability.
  • Work with Account Managers to meet profitability and productivity plans defined by the Sales Director.
  • Inform the Account Manager of customer-contact changes.
  • Identify opportunities for upgrades, including chemical dosing equipment (Chemfeed), training, analytical services, or increased scope of supply, and refer them to the Account Manager.
  • Generate quotes for SAP items and liaise with customers regarding fulfilment and delivery.
  • Identify margin improvements for Account Managers to follow through on.
  • Identify opportunities for value-generated proposals and work with Account Managers to facilitate and finalise them.
  • Complete required training within the desired timeframe and undertake additional self-directed learning.
  • Ensure the Account Manager defines a service plan.
  • Optimise service activities at assigned customers to maximise productivity and profitability.
  • Assist the Operations Leader in providing adequate holiday cover.
  • Execute the service plan, which must include the scope of supplied services, time and products, treatment limits, performance expectations, and key performance indicators.
  • Communicate basic technical concepts to customers and seek help with solutions.
  • Communicate professionally and promptly with customers and the wider Water Tech team, and raise issues with Operations Leaders and Commercial colleagues as required.
  • Complete and submit Consultant Service Reports within agreed timescales, ensuring they detail observations, consequences, and actions for customer attention.
  • Provide feedback on operational and technical aspects during customer technical-review meetings.
  • Schedule and plan monthly site visits efficiently, keep Outlook reflective of plans, and provide Operations Leaders visibility for scheduling.
  • Follow safe chemical delivery and storage procedures through awareness of and engagement with RAMS, policies, and procedures.
  • Compile operations manuals for customer sites and audit manuals for other sites in the local area with support from the Operations Team.
  • Calibrate personal and onsite equipment and generate calibration certificates as required.
  • Perform specialised maintenance on proprietary and third-party technology and equipment.
  • Operate dosing pumps, change dosing rates based on onsite test results, and safely repair dosing-pump faults.
  • Diagnose issues onsite independently and escalate or rectify them as required.
  • Liaise with Chemfeed regarding potential software upgrades for equipment currently installed at sites.
  • Diagnose warning and error messages on control equipment and rectify them.
  • Use the Water Tech digital data-visualisation platform, InSight, to generate Consultant Service Reports, manage trends and alarms, manage inventory stocks, add parameters and assets, and escalate issues as required.
  • Install and set up tank-level sensors and link them to remote tank monitoring.
  • Drive digital projects across the local area.
  • Review alarm limits with the product applications specialist, Account Manager, and customers.
  • Troubleshoot and rectify connection issues with VWTS monitoring equipment.
  • Create new InSight accounts and add assets and parameters with the correct control ranges.

Desired Qualifications

  • A Science or Engineering degree is preferred.

About the Company

Veolia

Water, waste, and energy services provider

Generating company summary.

Company size
10,001+
Company stage
IPO
Headquarters
Aubervilliers, France
Founded
1853

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