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Connections Health Solutions

Provides 24/7 crisis behavioral health care

Case Manager Substance Use Disorder Professional

Mental & Behavioral HealthConfirmed live in the last 24 hours
Full-timeKirkland, WA, USAIn-person

About the Job

Requirements

  • An associate degree (AA, AS, or equivalent) is required.
  • Current certification as a Washington Substance Use Disorder Professional is required.
  • A Licensed Agency Affiliated Counselor credential is required if providing co-occurring services.
  • One year of experience in addictions treatment and services as a Substance Use Disorder Professional is required.
  • Three years of experience in mental health, substance abuse treatment, or relevant work is required.
  • Working knowledge of ASAM Patient Placement Criteria is required.
  • Knowledge of the Washington State behavioral health system of care and its resources is required.
  • Ability to perform Safe Clinch patient restraint techniques is required.
  • Successful applicants must be fully vaccinated and provide proper documentation, or qualify for an exemption under the company's process, before the start date.
  • Complete all credentialing requirements within the required time period, including obtaining a National Provider Identifier, Medallion enrollment, Medicare enrollment, and any other credentials required for the role.

Responsibilities

  • Manage the care of adults in crisis and stabilizing from crisis situations.
  • Provide substance use disorder assessments, diagnoses, and treatment planning.
  • Collaborate with the interdisciplinary and treatment teams to coordinate detox services.
  • Facilitate substance use disorder admission intakes and educate individuals and their families about treatment consents and authorizations for use and disclosure.
  • Collaborate with the interdisciplinary treatment team to develop and implement individualized, person-centered treatment plans suitable for brief intervention.
  • Complete and review signed treatment plans with each individual and involved parties to ensure understanding and agreement.
  • Gather collateral information from individuals and involved parties to conduct thorough substance use disorder assessments in accordance with ASAM or other assessment tools, organizational policy, and practices.
  • Coordinate care and provide referrals to align services with facility staff and external providers.
  • Identify and address service gaps and recommend appropriate services to meet individuals' needs upon discharge.
  • Collaborate with the interdisciplinary treatment team to engage with, monitor, and communicate with individuals to ensure safety and meet their needs during discharge.
  • Maintain accurate clinical records documenting service delivery, including brief interventions, substance abuse assessments, care coordination, discharge planning, and treatment planning.
  • Obtain individuals' signatures for treatment and other required documents.
  • Maintain working knowledge of the Washington State behavioral health system.
  • Participate in ongoing education, including in-services, training, and other activities to maintain and improve competency.
  • Demonstrate competency through post-testing, skill observation, and performance assessments conducted by direct supervisors.
  • Perform other duties as assigned.

Desired Qualifications

  • A bachelor's degree in behavioral health, social work, counseling, psychology, or a related discipline is desirable.
  • Experience working with children, youth, families, and adults with behavioral health issues is desirable.
  • Knowledge of and experience with the Washington State involuntary treatment process is desirable.

About the Company

Connections Health Solutions

Provides 24/7 crisis behavioral health care

Connections Health Solutions provides 24/7 behavioral health crisis care through crisis response centers that include walk-in urgent care, a 23-hour psychiatric observation unit, a crisis stabilization unit, and outpatient programs. It stabilizes patients quickly in a least-restrictive setting and works with state and local governments, health plans, nonprofits, and law enforcement to build value-based crisis systems that reduce unnecessary hospital admissions. It differentiates itself by operating specialized behavioral health facilities instead of EDs, accepts all patients regardless of insurance or acuity, and partners with agencies to lower overall healthcare costs. Its goal is to scale community-based crisis systems that improve patient outcomes and expand access to this model across more regions.

Company size
201-500
Company stage
Late Stage VC
Total funding
$58M
Headquarters
Phoenix, AZ
Founded
2009

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