Associate Director - Agency Distribution Learning & Development

Create connections that move people and business forward.

At AIA, your customer insight, commercial expertise and ideas can contribute to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will take on meaningful challenges, collaborate with talented colleagues and turn insight into engaging experiences, trusted relationships and sustainable growth for our customers and communities.

Join us to shape how people engage with health, wellbeing and protection, grow through new experiences and extend your impact across Asia.

About the Role

You will be responsible to develop the Group Distribution Learning & Development strategy and framework to support capability building of advisors and leaders across Agency distribution channel. Also, you will be responsible to work in partnership with country Heads of Learning on the delivery and impact of targeted learning programmes to strengthen and futureproof capabilities of AIA Agency Distribution salesforce including leaders. You will be developed and delivered best in class bespoke training programmes exclusive to AIA by working with internal / external SMEs.

Roles and Responsibilities:

• Reports to Director of Distribution Learning & Events of Group Distribution Office for the productivity, competency, and professionalism of AIA Agency Distribution Salesforces across channels which are directly linked to the quality of the learning programmes implemented and their outcomes.
• Collaborate with Group Agency Distribution teams and local business units by keeping relevant team members informed on support and implementation progress of business-focused objectives.  
• Develop learning communities with Local Business Units and collaborate with country Learning Heads on implementation of the learning strategy, framework and programmes including timelines for changes.
• Perform gap analysis and work closely with Agency Distribution Team Leads, Learning Heads to link business and learning objectives of the learning programmes that support the local business unit’s and our distribution partners and agencies’ capability building needs.
• Design learning experiences that are relevant to program’s purpose, compelling to decision makers and efficient in its use of resources.
• Collaborate with internal / external SMEs to develop and deliver learning programmes via Train-the-Trainer or directly to Agency Executives.
• Strengthen and future-proof capabilities of leadership and frontline teams to support new initiatives including regional / global certifications + rewards & recognition.
• Any other tasks as assigned by manager subject to business needs.

Minimum Job Requirements:

• At least 10 years’ experience in the Insurance Industry, 4 years' experience in Management level in an Insurance Company or Insurance intermediary
• At least 5 years’ experience and knowledge in insurance sales and distribution, particularly in Agency Distribution
• At least 5 years’ experience in developing and facilitating leadership management programmes
• Flexibility of travel is a requirement.
• Excellent communication and presentation skills.
• Strong interpersonal and influencing skills; ability to establish strong working relationships with a wide range of internal and external stakeholders
• Proficient in the use of Microsoft office software

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.