In PersonWork takes place in office and warehouse environments; occasional customer-site visits are part of the role.
Sales & Account ManagementAccount Executive
About the job
Requirements
One to two years of experience in a sales-driven environment.
Ability and willingness to work a rotating Saturday schedule twice per month.
Strong interpersonal skills and the ability to build and maintain relationships.
Ability to respond to customer needs with urgency.
Ability to make cold calls and follow up on warm leads.
Responsibilities
Cold call potential customers and provided leads, averaging approximately 100 customer touches per week.
Serve as the first point of contact for new and returning customers selecting materials for projects, communicating in person or by email with customers ranging from contractors to homeowners.
Respond to requests for quotations in a timely manner, generate customer quotes received by email or in person, and assist customers through the sales process.
Communicate with customers about delivery or pickup status and coordinate with appropriate departments to ensure timely follow-up and delivery.
Process internal transfer orders, including payment and order tracking, and follow up as necessary.
Maintain existing customer relationships by visiting customer sites and providing new samples and updated price lists.
Generate new customers by visiting project sites monthly.
Desired Qualifications
One to two years of experience with 2020 Design or ProKitchen software.
Proficiency in Microsoft Word and Excel.
Understanding of construction principles and the ability to read blueprints and floor plans.
Bilingual ability in Spanish.
About Us:
With a three-decade history on the forefront of the stone market, Best Cheer Stone (BCS) embodies affordable excellence in stone materials. Our goal is to bring the most exquisite stone in the world to fabricators and commercial builders everywhere, pairing the personalized service of a local stonemason with the large-scale capabilities of a global distributor. Our factory-direct facilities on both coasts offer slabs, prefabricated countertops, prefabricated vanity tops, tiles, mosaics, façade panels and cut-to-size items; our west coast facility is home to the country’s largest selection of prefabricated countertops and vanity tops.
Position: Inside Sales Representative
Key Responsibilities:
Inside Sales (approximately 90% of time spent):
Responsible for cold calling potential customers as well as leads provided. Approximately 100 touches per week on average.
Serve as the first point of contact to ensure the customer (new or returning) is selecting materials for projects. Typically done either in person or via email and customers will range from contractors to homeowners.
Responsible for timely response for RFQs; generate quotes for customers received either via email or in person and ensure assistance to the customer through the sales process.
Assist customers with communication on delivery or pickup status and coordinate with appropriate departments to ensure timely follow-up and delivery.
Manage the processing of internal transfer orders including payment, tracking, and tracking of orders. Timely follow-up as necessary.
Outside Sales (approximately 10% of time spent):
Maintain existing relationships by visiting customer sites and providing new samples and updated price lists.
Generate new customers by visiting project sites (monthly).
Qualifications:
1-2 years of experience in a sales-driven environment is required.
1-2 years of experience with 2020 Design or ProKitchen software is preferred.
Ability and willingness to work a rotating schedule on Saturdays (2xs per month) is required.
Strong interpersonal skills with the ability to build and maintain relationships are required.
Demonstrate a sense of urgency to respond to customer needs is required.
Ability to engage in cold calls as well as following up on warm leads is required.
Proficiency in MS Word and Excel is preferred.
Understanding construction principles; ability to read blueprints and floor plans is preferred.
Working Conditions:Multiple environments including office and warehouse.
If you're ready to elevate your career in sales within the thriving Stone Industry, submit your resume, along with a cover letter detailing your relevant experience. Join Best Cheer Stone in delivering excellence and innovation to our clients!
Best Cheer Stone is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.