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Intelerad

SaaS platform for enterprise imaging

UI/UX Researcher & Designer

Product DesignConfirmed live in the last 24 hours
Full-timeRemote in Canada

About the Job

Requirements

  • A bachelor's degree in Human-Computer Interaction (HCI), User Experience (UX) Design, Interaction Design, Human Factors / Ergonomics, Psychology, Graphic Design, or equivalent experience.
  • At least 4 years of experience in UI/UX design and UX research, with a portfolio demonstrating web and mobile design capabilities and end-to-end research work.
  • Proficiency in industry-standard design tools, including Figma and/or Adobe Creative Cloud tools such as Photoshop, Illustrator, or XD, or equivalent.
  • Demonstrated expertise in wireframing, prototyping, and producing design specifications.
  • Experience independently planning and leading user research using qualitative and quantitative methods, and synthesizing findings into personas, journey maps, and actionable insights.
  • Familiarity with UX research tools and repositories such as Dovetail, UserZoom, Optimal Workshop, or similar.
  • Strong knowledge of HCI principles and design best practices.
  • Ability to communicate design rationale and research findings effectively to technical and non-technical audiences, including senior stakeholders.
  • Excellent spoken and written English, or equivalent.

Responsibilities

  • Independently plan and lead qualitative and quantitative UX research across the product lifecycle using field studies, direct observation, interviews, workflow and task analysis, usability testing, and surveys to identify opportunities, validate assumptions, and shape product direction.
  • Set research priorities and methodologies for the product area in partnership with product management; recruit participants and moderate sessions with clinicians and other end users.
  • Synthesize research data into personas, journey maps, and actionable insights, and translate findings into design and product recommendations that influence roadmap decisions.
  • Own and evolve the research repository so findings remain discoverable and inform current and future work.
  • Lead the design of intuitive interfaces from concept to release, grounded in user goals, clinical workflows, and product requirements, delivering screen layouts, interaction patterns, and UI elements that meet usability and business standards.
  • Own design work end-to-end by producing wireframes, storyboards, functional prototypes, and detailed specifications that communicate intent to developers, QA, and technical writers.
  • Drive the creation and adoption of design standards that ensure consistency across the product suite, and guide developers through UI design decisions and trade-offs during implementation.
  • Build trust with users through empathy, active listening, and facilitation to understand their goals, workflows, and challenges.
  • Present design and research findings to audiences ranging from engineers to product leadership, and lead design and research critique sessions to ensure alignment and quality.
  • Mentor and provide feedback to less experienced designers and researchers, sharing methods and best practices across the team.

Desired Qualifications

  • Experience prototyping with HTML and CSS or similar front-end tools.
  • Experience in healthcare IT or complex enterprise software, including research with clinical or healthcare users.
  • Familiarity with accessibility standards (WCAG) and inclusive design practices.
  • Familiarity with survey design and basic statistical analysis.
  • Experience working in Agile development environments.
  • Experience mentoring or informally guiding other designers or researchers.

About the Company

Intelerad

SaaS platform for enterprise imaging

Intelerad provides a scalable, cloud-based medical imaging platform delivered as a SaaS for hospitals, radiology practices, and academic centers. Its core offerings include enterprise imaging, diagnostic viewing, reporting, and secure image exchange through products like IntelePACS, InteleViewer, and InteleShare, plus AI-enabled workflow tools InteleOrchestrator and InteleGence. The platform connects physicians with patient data across departments and locations to support radiology and cardiology workflows and enable teleradiology. It differentiates itself through a strategy of rapid acquisitions to add cloud and zero-footprint capabilities (Radius, Clario, Ambra Health, Life Image, LUMEDX) and serves nearly 2,000 customers handling over 50 billion images annually.

Company size
501-1,000
Company stage
Acquired
Total funding
$238.8M
Headquarters
Raleigh, NC
Founded
1999

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