About this Role

• Assist the senior account manager with aspects of customer success, including developing relationships with clients, managing projects, and ensuring that clients are happy.
• Assist in the growth of assigned accounts. 
• Be willing and able to demonstrate the WorkWhile platform to customers.
• Work in tandem with the Support and Operations Teams to effectively respond to customer needs.
• Able to work in a team environment and independently.
• Strong bias for action.

About You

• Previous experience in account management, customer service or customer support.
• Detailed and Organized when setting up priorities for the day, week and month.
• Willing and able to talk with customers and workers.
• Able to pick things up quickly and work in a fast paced ever changing environment.
• Someone who is open to new ideas and able to implement and test those ideas.
• Experience using customer relationship management systems (CRM). 
• Strong computer and application skills including Google Suite.
• Ability to work with spreadsheets and analyze data.
• Any experience giving a presentation, or a technology demo to a customer  
• Excellent verbal and written communication skills. Fluent in emoji.
• Undergraduate degree or equivalent experience.