Solutions Engineer 3 - Corporate

About GitHub

GitHub is the world’s leading platform for agentic software development — powered by Copilot to build, scale, and deliver secure software. Over 180 million developers, including more than 90% of the Fortune 100 companies, use GitHub to collaborate, and more than 77,000 organisations have adopted GitHub Copilot.

Locations

In this role you can work from Remote, United Kingdom

Overview


Responsibilities

• Develop and maintain technical relationships in the pre-sales stage with business customers and prospects, acting as a key technical point of contact to ensure customer satisfaction and product adoption. 

• Collaborate with the Corporate Sales team to identify customer business requirements, match them to product features, and provide live demonstrations of the GitHub Enterprise platform.

• Serve as an intermediary between sales and technical teams, communicating customer feedback to influence product strategy and contributing to internal knowledge bases.

• Educate prospects on product implementation and usage, while advocating for customer interests by sharing feedback within GitHub.

• Advises customers on how to integrate GitHub with existing development tools and workflows, providing technical guidance on DevOps pipelines and code deployment, AI usage and adoption. 

• Maintain awareness of trends in the Source Control Management industry and contribute to both internal and customer documentation to support product usage and adoption.

• Articulate the value of DevOps, DevSecOps and the AI-powered development platform to external stakeholders through pre-sales presentations, product demonstrations, and technical documentation.

• Lead initiatives aimed at improving customer success and retention by developing best practices for product usage and facilitating workshops or training sessions for customers.

• Participate in the development of sales strategies by providing technical insights and competitive analysis to help position GitHub's offerings effectively against the competitors.

• Contributes to customer skilling initiatives and execution in collaboration with relevant internal teams (e.g., Marketing). Provides live demonstration of GitHub platform to customers. Explains how GitHub solutions fit in with the existing customer environment and makes appropriate recommendations

• Builds and maintains broad knowledge of GitHub's product landscape, solutions, and strategy in the customer's industry, as well as of business priorities and potential threats the customers face

• Contributes to efforts with technical teams to solve technical challenges and pain points, as necessary.

• Acts as the voice of the customer and internal advocate by providing feedback and challenges from the customer to internal teams (e.g., product groups, engineers).

• Helps build and deliver content for marketing events. Under guidance, assembles materials for distribution during events.

Qualifications

Required Qualification 

• 4+ years’ experience in technical consulting, technical consultative selling, or related technical/sales/industry experience,
  • OR bachelor's degree in Computer Science, Information Technology, Engineering, or related field AND 2+ years’ experience in technical consulting, technical consultative selling, or related technical/sales/industry experience,
  • OR master's degree in Computer Science, Information Technology, Engineering, or related field,
  • OR equivalent experience.

Preferred Qualification 

• 6+ years' experience in technical consulting, technical consultative selling, or related technical/sales/industry experience

  • OR Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 4+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience

  • OR Master's Degree in Computer Science, Information Technology, Engineering, or related field AND 2+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience

  • OR Doctorate in Computer Science, Information Technology, Engineering, or related field o OR equivalent experience
    
    

• 1+ year(s) experience in digital transformation using software modernization to drive customer business outcomes

• 1+ year(s) experience in business consulting, consultative selling, or customer facing experience

• Proficiency in enterprise software development and application security practices, including experience with SAST, DAST, and SCA tools, as well as an understanding of GitHub Advanced Security and CodeQL

• Business Level Proficiency in any of the following languages: French OR German 

GitHub values

• Customer-obsessed
• Ship to learn
• Growth mindset
• Own the outcome
• Better together
• Diverse and inclusive

Manager fundamentals

• Model
• Coach
• Care

Leadership principles

• Create clarity
• Generate energy
• Deliver success

Who We Are

GitHub is the world’s leading AI-powered developer platform with 150 million developers and counting. We’re also home to the biggest open-source community on earth (and 99% of the world’s software has open-source code in its DNA). Many of the apps and programs you use every day are built on GitHub.
Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!). At GitHub, our goal is to create the space you need to do your best work. We’re remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are—because we know that people flourish when they can work on their own terms.
Join us, and let’s change the world, together.

Equal Employment Opportunity

GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!