Full-Time

Member of Technical Staff New Grad

Updated on 9/11/2026

Ambral

Ambral

1-10 employees

AI-powered account management with churn detection

Compensation Overview

$140k - $175k/yr

+ Equity

San Francisco, CA, USA + 1 more

More locations: New York, NY, USA

In Person

Category
AI & Machine Learning (1)
Required Skills
Data Structures & Algorithms
Machine Learning
Observability
Reinforcement Learning

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Requirements
  • Experience building production-grade software; internships are acceptable, or experience in a quantitative role.
  • Ability to write strong software and build systems that process large, messy datasets at scale.
  • Strong intuition for systems, abstraction, and data structures.
  • Ability to turn ambiguous business objectives into reliably evaluable tasks and signals.
  • Ability to diagnose whether model limitations originate in the model, context, tools, harness, or training.
  • Ability to move between research questions and production implementation.
  • Care about reproducibility, observability, and understanding model behavior.
Responsibilities
  • Forward deploy with customers to understand their tasks and data.
  • Develop the environment factory that converts recorded enterprise data and task definitions into runnable environments.
  • Design graders that turn ambiguous business objectives into verifiable rewards.
  • Develop methods for mining useful tasks, trajectories, and evaluation cases from historical workflows.
  • Experiment with learning objectives and task design.
  • Create evaluation sets that are representative, reproducible, and resistant to overfitting.
  • Find combinations of models, tools, context, and policies that maximize performance while reducing inference cost.
  • Build replay and observability systems that make agent behavior explainable and measurable.
  • Own production systems and deploy implementations into real enterprise workflows.

Ambral provides an AI-powered account management platform for B2B companies to identify upsell opportunities and detect churn risk by treating customer relationships as a telemetry system. It ingests data from multiple sources, builds a live model of each customer, and surfaces actionable guidance to account managers on who needs attention and what actions to take. This approach goes beyond dashboards by delivering prescriptive next steps across scattered systems to help maintain customer intimacy at scale. The goal is to help B2B teams grow revenue and reduce churn by turning complex customer data into clear, actionable guidance.

Company Size

1-10

Company Stage

Seed

Total Funding

$130K

Headquarters

New York City, New York

Founded

2025

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Simplify Jobs

Simplify's Take

What believers are saying

  • Ambral.com posted a $172k upsell detected example on 2026-08-28, showing concrete ROI.
  • YC updated Ambral’s profile on 2026-09-02, signaling active momentum and recruiting.
  • Workatastartup posted founding-engineer hiring on 2026-01-20, implying product buildout continues.

What critics are saying

  • Gainsight, ChurnZero, Totango, and Catalyst already own customer-success budgets in 2026.
  • YC Work at a Startup says Ambral raised millions, but no priced round is public.
  • Autonomous outreach and account actions create trust, security, and liability risk inside enterprise accounts.

What makes Ambral unique

  • Ambral’s Cortex unifies telemetry, support, email, calls, CRM, and warehouse data into account-level action.
  • Sam Brickman and Jack Stettner combine Everlywell AI product experience with SpaceX telemetry systems.
  • YC Summer 2025 and multi-tenant enterprise pilots give Ambral immediate credibility with buyers.

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Benefits

Health Insurance

Unlimited Paid Time Off

Relocation Assistance