A

Ambral

AI-powered account management with churn detection

Member of Technical Staff New Grad

Full-TimeUpdated on 10/24/2026
$140k - $175k/yr+ Equity
Entry
San Francisco, CA, USA+2 moreMore locations: New York, NY, USA | United States
In Person
Software Engineering

About the job

Requirements
  • Experience building production-grade software, including experience gained through internships, or experience in a quantitative role.
  • Ability to write strong software and build systems that process large, messy datasets at scale.
  • Strong intuition about systems, abstraction, and data structures.
  • Ability to turn ambiguous business objectives into tasks and signals that can be evaluated reliably.
  • Ability to diagnose whether model limitations arise from the model, context, tools, harness, or training.
  • Ability to move between research questions and production implementation.
  • Care about reproducibility, observability, and understanding model behavior.
Responsibilities
  • Forward deploy with customers to understand their tasks and data.
  • Develop the environment factory that converts recorded enterprise data and task definitions into runnable environments.
  • Design graders that turn ambiguous business objectives into verifiable rewards.
  • Develop methods for mining useful tasks, trajectories, and evaluation cases from historical workflows.
  • Experiment with learning objectives and task design.
  • Create evaluation sets that are representative, reproducible, and resistant to overfitting.
  • Find combinations of models, tools, context, and policies that maximize performance while reducing inference cost.
  • Build replay and observability systems that make agent behavior explainable and measurable.
  • Build production systems for a replayable environment engine over real enterprise history.

About the company

Ambral provides an AI-powered account management platform for B2B companies to identify upsell opportunities and detect churn risk by treating customer relationships as a telemetry system. It ingests data from multiple sources, builds a live model of each customer, and surfaces actionable guidance to account managers on who needs attention and what actions to take. This approach goes beyond dashboards by delivering prescriptive next steps across scattered systems to help maintain customer intimacy at scale. The goal is to help B2B teams grow revenue and reduce churn by turning complex customer data into clear, actionable guidance.

Company Size

1-10

Company Stage

Seed

Total Funding

$130K

Headquarters

New York City, New York

Founded

2025

Get referred to Ambral

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • Y Combinator launched Cortex on September 25, 2026, signaling active momentum.
  • Ambral's site claims ShipBob and Further use it for expansion revenue.
  • The company targets every SMB account, unlocking a large long-tail market.

What critics are saying

  • Ambral is a four-person YC S25 startup facing brutal enterprise sales cycles.
  • Gainsight, Salesforce, and HubSpot already own customer-success budgets and workflows.
  • Autonomous outreach errors can trigger churn, compliance reviews, and buyer distrust within weeks.

What makes Ambral unique

  • Cortex unifies CRM, warehouse, and support signals into account-level telemetry.
  • It drafts or executes next-best actions, not just dashboards.
  • Founders bring Everlywell AI leadership and SpaceX telemetry systems expertise.

Help us improve and share your feedback! Did you find this helpful?

Benefits

  • Health Insurance
  • Unlimited Paid Time Off
  • Relocation Assistance