Director of Contracts - Campus Services

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Description

The Director of Campus Services Contracts is responsible for providing strategic leadership and oversight for the Campus Services Contracts Department and for the sourcing, contracting, contract administration, and vendor management activities and partners on the procurement strategy across the Campus Services portfolio. The Director serves as a strategic advisor to Campus Services leadership and partners with departmental leaders and University offices to develop effective contracting strategies, maximize value, improve service delivery, strengthen vendor performance, mitigate institutional risk, and ensure division compliance with University contracting and purchasing requirements.

KEY RESPONSIBILITIES:

• Provides leadership and oversight for sourcing, contracting, and contract administration activities across the Campus Services portfolio, including facilities operations and maintenance, capital and construction projects, professional services, equipment, technology, and other contracted goods and services.
• Leads the development and implementation of short- and long-range contracting strategies aligned with departmental needs, operational priorities, financial objectives, market conditions, and Campus Services strategic goals.
• Serves as a strategic contracting advisor to Campus Services leadership, providing recommendations regarding sourcing approaches, procurement strategies, commercial terms, vendor relationships, contract structures, and opportunities to improve value.
• Partners with departmental leadership to identify contracting opportunities that improve service delivery, leverage purchasing volume, reduce administrative burden, control costs, mitigate risk, and improve organizational effectiveness.
• Leads and coordinates competitive sourcing activities, including requests for information, requests for qualifications, requests for proposals, bid processes, vendor evaluations, negotiations, and vendor selection in partnership with University Procurement and other stakeholders.
• Provides oversight for the contract lifecycle, including planning, development, review, negotiation, approval, execution, closeout, and records management.
• Establishes and maintains contracting and procurement governance, departmental processes, procedures, standards, best practices, workflows, and internal controls to promote consistency, transparency, efficiency, appropriate delegation of authority, and compliance with University requirements.
• Partners with University Procurement, General Counsel, Risk Management, Finance, Environmental Health and Safety, Information Technology, and other University offices as appropriate to identify and address contractual, financial, insurance, operational, regulatory, information security, compliance, and reputational risks.
• Partners with departmental leadership to develop and implement vendor and contract performance-management practices, including service levels, key performance indicators, deliverables, reporting requirements, financial measures, and mechanisms for addressing performance issues.
• Develops processes and tools to monitor and measure performance of the Campus Services contract portfolio, including contract commitments, spend, expiration dates, renewal requirements, vendor performance, contractual obligations, and emerging risks.
• Leads contract-related financial analysis, including pricing structures, cost comparisons, escalation provisions, market benchmarks, lifecycle costs, total cost of ownership, and other analyses supporting sourcing and contracting decisions.
• Reviews and continuously improves sourcing, contracting, and contract-administration processes, systems, and workflows with a focus on customer service, transparency, efficiency, appropriate controls, and ease of doing business.
• Provides leadership and oversight for Contracts service delivery to Campus Services departments, establishing service expectations, performance measures, workload priorities, and processes that support timely, consistent, and high-quality service.
• Develops and coordinates communication, guidance, tools, and training for Campus Services leaders and staff regarding procurement and contracting policies, processes, responsibilities, and best practices.
• Provides leadership for the Campus Services Contracts team, including hiring, supervision, performance management, workload management, professional development, succession planning, and building organizational capability.
• Understands the varied operating and contracting models across Campus Services and develops recommendations that balance departmental operational requirements with broader Campus Services and University priorities.
• Performs other related responsibilities as required.

MINIMUM QUALIFICATIONS:

• A bachelor's degree in business administration, supply chain management, procurement, finance, construction management, contract management, or a related field and eight years of progressively responsible professional experience in contracting, procurement, strategic sourcing, vendor management, construction/facilities contracting, or related business operations, including demonstrated leadership experience, OR an equivalent combination of education, training, and experience.
• Demonstrated experience managing complex contracts, competitive sourcing processes, contract negotiations, and vendor relationships is required.
• Experience with facilities operations, construction and capital contracting, higher education, healthcare, or another complex institutional environment is preferred.
• An advanced degree and/or relevant professional certification is preferred.
• Strong knowledge of procurement practices, contract administration, negotiation, risk management, vendor performance management, and procurement systems is preferred.
• Demonstrated analytical, communication, negotiation, leadership, and relationship-management skills are required.

NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University on a flexible weekly schedule based upon business needs. Schedule is based on agreed upon guidelines of department. This role requires residency in the state of GA. Emory reserves the right to change remote work status with notice to employee. 

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD). Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services at [email protected] or call 404-727-9877 (Voice) | 404-712-2049 (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.