Executive Operations Coordinator

Executive Operations Coordinator 

About BGCSM

For 96 years, Boys & Girls Clubs of Southeastern Michigan (BGCSM) has been serving youth and their families in and around Detroit, fulfilling our mission to enable youth to become career, start-up, and homeowner ready. BGCSM serves 21,000 people annually including 14,000 registered members across three counties. Our multi-generational approach provides youth with an ecosystem of places, programs and partners committed to helping them move toward self efficacy. BGCSM’s long-term goal is to become an economic mobility hub providing the resources and opportunities needed for youth, families, and entrepreneurs to climb the mobility ladder while driving neighborhood revitalization.

To learn more about BGCSM visit www.bgcsm.org and follow us on social media on Instagram, Facebook and Twitter.

BGCSM is looking for a dynamic Executive Operations Coordinator. Please see the following details:

PRIMARY FUNCTION: The Executive Operations Coordinator handles administrative and operational systems and procedures to support organizational achievement of its program and operations goals, along with providing support to organization senior leadership. Serves as a liaison with vendors and suppliers to maintain equipment, office & program supplies. Maintains office calendar of events, and assists daily with the workflow of the operations, finance, resource development and marketing departments. Trains staff in office procedures and equipment use. Maintains financial spending records and oversees membership database.

KEY ROLES (Essential Job Responsibilities):

1. Provide daily support and assistance to senior leadership in daily operations and management of the organization.
2. Serve as liaison between Headquarters departments and Club sites, assisting in organizational logistics related to travel, meetings, deliveries, events and daily activities of senior leadership & Club sites.
3. Manage operations databases, membership records & reports, and upkeeping of operations-related financial records & procedures. Produce operations and financial reports as needed and aide in formulation of procedures.
4. Process requests from, and respond to, external stakeholders, community partners, volunteers, members, families and others, addressing concerns and directing individuals to the appropriate person as needed.
5. Ensure a clean, healthy, safe, positive, and fun environment is created and maintained, producing a sense of physical and emotional safety.
6. Ensure that facilities, equipment and supplies are maintained and building concerns are addressed.

ADDITIONAL RESPONSIBILITIES:

1. Purchases supplies and equipment, in compliance with child safety and other relevant standards and procedures.

2. Exercise authority in solving problems relating to facility safety and programmatic supplies issues.

3. Maintain accurate records and oversee running of BGCA-required background checks.

4. Assume other duties as assigned to assist in program development, event planning and daily Club operations.

RELATIONSHIPS:

Internal: Maintain close, daily contact with Club professional staff to ensure a clean, healthy, safe, positive environment is created and maintained, producing a sense of physical and emotional safety, and minimizing risks in the Club's physical environment. Act as liaison between Clubs professional staffs and Headquarters, along with meshing the workflow in-between Operations, Finance, Resource Development and Marketing Departments.

External: Maintain contact with Board members, volunteers, community contacts, Club members, families and the general public to give and obtain information, either in response to inquiries or as instructed by supervisor.

While not required, it is preferred the individual can lift and move 25 pounds off the floor and around office as necessary.

SKILLS/KNOWLEDGE REQUIRED: High school diploma required; Bachelor’s degree from an accredited institution of higher education preferred. Combination of education, training and experience equivalent to three years in office administration or organizational operations role/ Demonstrated knowledge of processes related to office management, interpersonal communication and ability to juggle multiple tasks & priorities.