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Terminix

Franchise-based pest and termite control services

Branch Manager 1

Business & StrategyUpdated on Nov 13
Full-timeFort Smith, AR, USA

About the Job

Requirements

  • A bachelor's degree or an equivalent combination of experience, education, and training is required.
  • At least five to seven years of experience as a Branch Manager or in an equivalent-level position is required.
  • Strong attention to detail and a background in management, sales, training, relationship development, and/or customer experience are required.
  • Experience analyzing financial reports in a complex, fast-paced environment is required.
  • Availability to travel and participate in a rotating on-call schedule for off-hours and weekends is required.
  • Ability to obtain and maintain licenses or certificates required by federal, state, and local regulations is required.
  • Passing a pre-employment background screen is required.
  • A valid driver's license and clean driving record are required.

Responsibilities

  • Develop the management team to achieve the branch's growth, productivity, and profitability goals and deliver customer experiences.
  • Interview job applicants, select candidates, and monitor staffing needs.
  • Plan, identify, communicate, and delegate key responsibilities and practices to the operations and service management team to ensure smooth branch operations.
  • Drive company programs and initiatives by motivating and supporting the management team to develop and implement plans that meet operational and organizational objectives.
  • Review environments and key business indicators to identify problems, concerns, and improvement opportunities, and coach the operations and service management team to take action and achieve operational goals.
  • Support and audit operations, sales, and office leadership positions.
  • Guide the district and serve as a key contact for implementing change in the area.
  • Provide input on factors affecting customer service and coworker development, and follow organizational district policies and expectations.

Desired Qualifications

  • A successful background managing in the pest control industry is a plus.

About the Company

Terminix

Franchise-based pest and termite control services

Terminix provides pest and termite control for homes and businesses via a network of branches and franchises, offering one-time treatments and ongoing prevention plans, including a termite protection contract with annual inspections and guarantees. It uses an asset-light model with high margins, negative working capital, and low capital expenditure, supported by recurring service revenue and occasional acquisitions. It differentiates itself through franchise-based delivery, long-term contracts and guarantees, and its integration into Rentokil's global platform for scale and shared resources. Its goal is to be a leading provider of pest and termite control by delivering reliable, predictable service, expanding its footprint, and growing profitability under Rentokil.

Company size
5,001-10,000
Company stage
Acquired
Total funding
$6.7B
Headquarters
Memphis, TN
Founded
1927

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