Transport Operations Manager

Responsibilities

• Customer Focus: Act as the key point of contact for customers on all transportation matters, ensuring orders are executed as per agreements and service levels.
• Quotation Management: Prepare and issue all customer quotations, and coordinate vendor quotations together with the Procurement team.
• Operational Efficiency: Oversee daily transport activities including workload planning, scheduling and task allocation across the team.
• Performance & Revenue Monitoring: Prepare the daily report to control revenue and cost for all customers, and generate performance reports to identify areas for improvement.
• Billing & Documentation: Manage all billing documents and invoices for customers (including VAT compliance) and purchase orders (POs) for vendors.
• Financial Management & Cost Optimization: Monitor profit & loss (P&L) accounts, prepare accrual reports, and initiate cost-saving measures in transport operations.
• Vendor Management: Provide feedback on vendor performance and recommend actions to enhance service delivery.
• Lead and Manage Team: Provide direction, coaching and training to the transport team, fostering a strong safety culture.
• Compliance & Safety: Ensure adherence to safety standards and environmental regulations in all transportation activities.
• Account Management: Maintain and grow the active customer portfolio (e.g. ANYU (Cambodia) Bags, AU Chau Fashion and Cosmetics, JASPAL Fashions (Cambodia), Mitra Adiperkasa (Cambodia), SIKA (Cambodia), YI DA Manufacturer, Polysound, ACFC Cambodia).

Qualifications

• Education: Bachelor's degree, preferably in Logistics, Supply Chain, or Transportation.
• Experience: Minimum 7 years of experience in logistics/transport operations, including at least 3 years in a similar managerial role.
• Technical Skills: Proficient in Microsoft Excel, PowerPoint and Word.
• Language: Fluent in English (read, write, speak); business correspondence writing preferred.
• Systems Knowledge: Working knowledge of transport management systems (e.g. OTM), Loading Instructions (LI), Delivery Notes (DN) and transport management procedures.
• Financial Acumen: Able to read and interpret P&L reports.
• Leadership: Strong leadership and people management skills.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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