Full-Time

Event Associate

Confirmed live in the last 24 hours

Dick's Sporting Goods

Dick's Sporting Goods

10,001+ employees

Retailer of sporting goods and apparel

Consumer Goods

Junior, Mid

Concordville, PA, USA

US Top Secret Clearance Required

Category
Customer Experience
Customer Support
Customer Success & Support
Required Skills
Customer Service
Requirements
  • At least 2 years of customer service experience preferred
  • Customer-service oriented
  • Strong detail orientation
  • Relevant state mandated clearances to supervise minors
Responsibilities
  • Responsible for driving the highest level of customer service, ensuring our teammates are driving the DICK’S common purpose and delivering hassle-free, engaging, athlete-first service.
  • Assist the Field Lead/Coach with field programming, guiding our athletes to have fun and participate, safely.
  • Build relationships with local schools, community organizations, sports leagues, home school organizations, to leverage for partnerships and field events.
  • Work with the Community Team to bring clinics, camps, afterschool programming, to the Field.
  • Assist with providing outstanding teammate training and coaching to deliver on the store vision and experience. This could include one-on-one teammate conversations, facilitating group training sessions and conducting role play exercises.
  • Adjust priorities and manage time wisely in a fast-paced, ever-changing environment.
  • Adhere to all loss prevention standards.
  • Promote company programs including warranty sales, Scorecard (loyalty program), private-label credit cards, and other seasonal promotions.
  • Bring to life the power of opinion. Making sure our experience includes product experts who provide consultative advice to our athletes, demonstrating excellent product knowledge.
  • Perform other tasks as assigned by management
Dick's Sporting Goods

Dick's Sporting Goods

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DICK'S Sporting Goods is a retailer specializing in sporting goods, offering a variety of products such as sports equipment, apparel, and footwear. The company operates both physical stores and an online platform, allowing customers to shop in a way that suits them best. Customers can take advantage of financing options, such as 0% APR for larger purchases, making it easier to buy what they need. DICK'S Sporting Goods also has a loyalty program called ScoreCard, which rewards customers for their purchases, encouraging them to return. What sets DICK'S apart from competitors is its commitment to customer satisfaction, highlighted by its Best Price Guarantee, and its focus on social responsibility, believing in the positive impact of sports on lives. The goal of DICK'S Sporting Goods is to provide quality sporting goods while giving back to the community and promoting ethical business practices.

Company Stage

IPO

Total Funding

N/A

Headquarters

Coraopolis, Pennsylvania

Founded

1948

Simplify Jobs

Simplify's Take

What believers are saying

  • Experiential retail strategies are gaining traction, boosting customer engagement and sales.
  • The rise of 'athleisure' fashion aligns with DICK'S product offerings.
  • DICK'S Sporting Goods' strategic investments in House of Sport and Field House concepts fuel growth.

What critics are saying

  • Increased competition from digital-first retailers could erode market share.
  • Closure of 35 stores in California may impact regional sales and brand presence.
  • Geopolitical tensions and elevated interest rates pose risks to supply chain stability.

What makes Dick's Sporting Goods unique

  • DICK'S Sporting Goods offers exclusive brands and experiential retail strategies.
  • The company has a strong omnichannel presence, integrating online and physical stores.
  • DICK'S loyalty program, ScoreCard, enhances customer retention and repeat business.

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Benefits

Flexible Work Hours

Remote Work Options