Full-Time

Event Associate

Confirmed live in the last 24 hours

Dick's Sporting Goods

Dick's Sporting Goods

10,001+ employees

Retailer of sporting goods and apparel

Consumer Goods

Junior, Mid

Concordville, PA, USA

Based on the location of the House of Sport, you may be required to submit relevant state mandated clearances to supervise minors.

US Top Secret Clearance Required

Category
Customer Success Management
Sales & Account Management
Required Skills
Customer Service

You match the following Dick's Sporting Goods's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • At least 2 years of customer service experience preferred
  • Customer-service oriented
  • Strong detail orientation
Responsibilities
  • Responsible for driving the highest level of customer service, ensuring our teammates are driving the DICK’S common purpose and delivering hassle-free, engaging, athlete-first service.
  • Assist the Field Lead/Coach with field programming, guiding our athletes to have fun and participate, safely.
  • Build relationships with local schools, community organizations, sports leagues, home school organizations, to leverage for partnerships and field events.
  • Work with the Community Team to bring clinics, camps, afterschool programming, to the Field.
  • Assist with providing outstanding teammate training and coaching to deliver on the store vision and experience. This could include one-on-one teammate conversations, facilitating group training sessions and conducting role play exercises.
  • Adjust priorities and manage time wisely in a fast-paced, ever-changing environment.
  • Adhere to all loss prevention standards.
  • Promote company programs including warranty sales, Scorecard (loyalty program), private-label credit cards, and other seasonal promotions.
  • Bring to life the power of opinion. Making sure our experience includes product experts who provide consultative advice to our athletes, demonstrating excellent product knowledge.
  • Perform other tasks as assigned by management.
Desired Qualifications
  • At least 2 years of customer service experience preferred
Dick's Sporting Goods

Dick's Sporting Goods

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DICK'S Sporting Goods is a retailer specializing in sporting goods, offering a variety of products such as sports equipment, apparel, and footwear. The company operates both physical stores and an online platform, allowing customers to shop in a way that suits them best. Customers can find items for personal use, school sports, or professional teams. DICK'S Sporting Goods provides financing options, like 0% APR for large purchases, making it easier for customers to buy what they need. The ScoreCard loyalty program rewards shoppers with points for their purchases, encouraging them to return. The company stands out from competitors by emphasizing customer satisfaction with a Best Price Guarantee and a commitment to social responsibility, believing in the positive impact of sports on lives. The goal of DICK'S Sporting Goods is to serve a diverse customer base while giving back to the community and promoting ethical business practices.

Company Stage

IPO

Total Funding

N/A

Headquarters

Coraopolis, Pennsylvania

Founded

1948

Simplify Jobs

Simplify's Take

What believers are saying

  • New store openings in Metro Boston capture market share in high-density areas.
  • Investments from financial groups show strong market confidence in growth potential.
  • Closure of underperforming stores streamlines operations and focuses on profitable areas.

What critics are saying

  • Store closures in key locations may lead to loss of market presence.
  • AI pricing models may mispredict consumer behavior, causing inventory mismanagement.
  • Expansion into new locations could strain resources and lead to inefficiencies.

What makes Dick's Sporting Goods unique

  • Exclusive sponsorship with Texas Longhorns enhances brand visibility in college sports.
  • AI-powered pricing model optimizes markdowns and inventory management for profitability.
  • Strong loyalty program, ScoreCard, boosts customer retention and repeat business.

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Benefits

Flexible Work Hours

Remote Work Options